Research Director

Angus Reid; United States; Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

Home office stipend

Internet stipend

Cellphone stipend

Employer matching retirement

Parental leave top-up

Hybrid working model

Paid time off

Volunteer days

Professional development days

Health, vision, dental benefits

Health spending account

Job summary

Angus Reid is seeking a Research Director to drive the full research cycle, work with top brands, and partner with clients to define business challenges, manage projects, and develop teams.

You will lead diverse researchers, design and execute programs with rigorous quantitative and qualitative methods, deliver compelling reports, and help advance North American insights initiatives in a hybrid work setting.

Qualifications

• University or College degree.
• 7-10 years of hands-on market research experience, preferably on the supplier side.
• Experience managing end-to-end market research projects and client engagements.
• Strong client service orientation and communication skills.
• Proven ability to mentor junior researchers and lead teams.

Responsibilities

• Lead and mentor a team of market researchers.
• Oversee client relationships and project delivery.
• Design and manage diverse research programs and proposals.
• Ensure rigorous analysis, reporting, and data visualization.
• Drive strategic and tactical business planning.
• Foster entrepreneurial yet collaborative leadership.

Skills

Strategic thinker

Client engagement

Team leadership

Project management

Quantitative methods

Qualitative methods

Data visualization

Report writing

Mentoring

Education

University degree

Tools

Survey software

Field management tools

Job description

We’re looking for a Research Director to join the Angus Reid team. This is a fantastic opportunity to gain hands‑on experience across the full research cycle, and learn directly from some of the industry’s leading experts while working with top brands. This is a multi‑faceted role where you will be working closely with clients to define their business challenges. It involves project managing and executing on important market research projects. This team member will be working with some of Canada’s largest brands to inform their insights needs and grow these accounts.

About Angus Reid

Angus Reid (AR) is a full-service market research and data services powerhouse with offices in Canada and the United States. For decades, we’ve been at the forefront of innovation in the insights industry — helping organizations make better, faster, and smarter business decisions.

We own and operate proprietary research panels across North America and conduct studies globally, delivering actionable insights and trusted analysis. Our clients include leading brands and agencies who rely on us to provide modern, optimized solutions tailored to their toughest challenges.

At AR, we combine research excellence with a collaborative culture where all voices are heard and creativity thrives.

As a Research Director at AR, you will:

• Be deeply engaged in all facets of daily business operation including:
  • Client relationship management,
  • Research execution & commitment fulfillment, and
  • Staff development
• Be responsible for helping to build, develop and lead a team of diverse market researchers
• Design, implement & manage a wide array of research programs & projects with a keen eye toward excellence and innovation, including:
  • Solution architecture, methodological design & proposal development,
  • Operations process & project fulfillment,
  • Analysis & creative development of impactful deliverables.
• Bring an exceptional drive and entrepreneurial mindset, while also being highly organized related to planning and implementing both strategic and tactical aspects of the business.
• Actively develop and manage large strategic client relationships.
• Be an enduring, positive and collaborative leader who coaches and develops junior colleagues and genuinely cares about all facets of the company, our strategy and reputation in the market.

AR’s next Research Director will bring:

• A strategic market researcher mindset; you are well‑versed in a broad array of both quantitative and qualitative methodologies and can readily apply these toward answering client business & research objectives.
• Exceptional hands‑on research expertise, including questionnaire design, sample frame development, field management, analysis planning, data visualization and creative report writing.
• Incredible attention to detail and be highly organized, with an ability to manage multiple projects at once and consistently shifting priorities and timelines.
• Strong written and verbal communication skills and the confidence to engage clients in methodological discussions and results read‑outs.
• Passion to mentor junior colleagues and train the next generation of research practitioners.
• Skill with technology and social media, as well as online market research methodologies and technology platforms.
• An innate ability to find the story in the numbers, and to sift through qualitative & qualitative data to extract meaningful nuggets and insights.
• Creative data visualization and reporting skills – someone who develops reports that always impress colleagues and clients.
• A passion for unlocking the power of consumer insights to help drive agile decision making.

**This may be the right opportunity for you if you have:**

• University or College degree
• 7 - 10 years of relevant, hands‑on work experience, preferably with a supplier side organization.
• Background in Technology, Telecom, Media/ Entertainment, Financial Services, is ideal, but not required
• Exposure to sophisticated market research practices including a wide variety of quantitative and qualitative research methods
• Experience managing end-to-end market research projects, including:
  • Designing and developing questionnaires and discussion guides,
  • Identifying and writing up analytical findings,
  • Visualizing and reporting quantitative and qualitative data,
  • Report writing and taking deliverables to the next level,
  • Working in marketing research software packages.
  • Community management and research support,
• A strong track record of mentoring & managing junior researchers
• Strong Microsoft Office skills, Excel and PowerPoint, in particular, as well as a quick learner of new technologies/software.
• Analytical/ Logic and Reasoning orientation.
• Strong numeric and problem‑solving orientation.
• Strong detail orientation.
• Strong client service orientation.
• Strong communication skills.

Why Angus Reid for your next career adventure?

At Angus Reid, how we work matters just as much as what we deliver. We’re building a place where people can do meaningful work, grow their careers, partner with respected clients, and enjoy the humans they work with along the way.

Fair compensation:

We’re committed to pay equity and fair pay practices. The salary range for this role is $90,000 - $115,000, with final compensation based on skills, experience, and internal equity.

• Home office, internet, and cellphone stipends
• Retirement savings with employer matching
• Parental leave top‑up

Flexibility and time off:

Flexible ways of working, home office support, and comprehensive paid time off so you can recharge and do your best work.

• Hybrid working model and home office benefits
• Comprehensive paid time off
• Volunteer and professional development days

Health and wellness:

Benefits that support the whole human, not just the employee.

• Competitive health, vision, and dental benefits
• Health spending account
• Generous sick, personal, and mental health days
• Additional health benefits with Canada Life

Our values

Our values guide how we work together, make decisions, and show up for customers and each other:

• Courage
• Results
• Energy
• Kinship

The not-so-fine print

You must be eligible to work in Canada / the United States to be considered for this role. At Angus Reid, we value the unique qualities and experiences each candidate brings. We personally review every application and do not use AI or automated systems to screen or filter resumes.

If you don’t see yourself fully reflected in every requirement above, we still encourage you to apply. Research shows that people from underrepresented groups often apply only when they feel 100% qualified. We’re proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity, inclusion, and belonging.

Angus Reid provides equal employment opportunities to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

We’re also committed to an accessible work environment and inclusive employment practices. If you require accommodation at any point in the selection process, please email [e-mail].

Please note that, given our security and compliance certifications, final applicants may be required to undergo a background check. No recruiters and no phone calls, please.