Research Coordinator I

Houston Methodist; Houston (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

A prominent healthcare institution in Houston is looking for a Research Assistant to evaluate patient eligibility for studies. Candidates should have a Bachelor’s degree and two years of related research experience. The role demands strong communication and analytical skills. Responsibilities include maintaining clinical study records, scheduling patient appointments, and ensuring regulatory compliance. This position requires significant collaboration within a dynamic team environment, emphasizing positive patient interactions.

Qualifications

• Two years’ research experience in a clinical environment.
• Sufficient proficiency in English necessary for communication.
• Demonstrates skills necessary to perform job assignments.

Responsibilities

• Conducts screening and interviews to evaluate patient eligibility.
• Responds accurately to customer complaints and inquiries.
• Maintains clinical study records and completes regulatory documents.

Skills

Communication skills

Analytical skills

Customer service focus

Education

Bachelor’s degree

Job description

FLSA STATUS

Exempt

QUALIFICATIONS

EDUCATION

• Bachelor’s degree

EXPERIENCE

• Two years’ research experience

SKILLS AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
• Sufficient in clinical and research data entry
• Capable of handling challenging/difficult situations
• Demonstrates sound judgment and executes analytical skills

ESSENTIAL FUNCTIONS

PEOPLE ESSENTIAL FUNCTIONS

• Under the direction of higher level staff, conducts screening and interviews to evaluate patient eligibility in study.
• Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent information as it relates to assigned system(s) in a comprehensive manner.
• Provides contributions towards improvement of department scores for employee engagement.

SERVICE ESSENTIAL FUNCTIONS

• Responds promptly and accurately to customer complaints, inquiries, and requests for information and coordinate appropriate follow-up calls and/or appointments.
• Schedules research subject appointments for tests and procedures, such as laboratory tests, x-rays, and other studies specific for the research protocol.
• Compiles patient information, process, document and enter accurate information in Source Documents, Case Report Forms, Electronic Data Capture portals and Clinical Trial Management System following established procedures.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Maintains records for clinical study and regulatory documents.
• Under the direction of Research Nurse/Clinical Trial Manager/Physician, captures and reports Adverse Events (A/E) or Serious Adverse Events (SAE) to necessary regulatory authorities.
• Assists management with research records and regulatory maintenance.

FINANCE ESSENTIAL FUNCTIONS

• Uses resources efficiently; does not waste supplies. Evaluates and reports on inventory levels. Self-motivated to independently manage time effectively and prioritize daily tasks.
• Maintains inventory of supplies necessary for the study.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Maintains working knowledge of the research process and in the conduct of IRB approved research protocols. Follows International Conference on Harmonization (ICH)/Good Clinical Practice (GCP) guidelines.
• Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Completes and updates My Development plan on an on-going basis.

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform: No
• Scrubs: Yes
• Business professional: No
• Other (department approved): Yes

ON-CALL*

*Note that employees may be required to be on-call during emergencies (ie. Disaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL**

**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No