Research Computing Engineer for HPC & AI/ML

Smith College; United States; On-site; USD 77,000 - 104,000; Full time

Job summary

Smith College in Northampton, MA is seeking a Research Computing Specialist to provide technical support across macOS, Windows, and Linux in Science Center labs, classrooms, and offices. You will help with scientific software environments, HPC resources, data storage, and AI/ML tools.

Reporting to the Director of CATS, you will deploy and maintain computing environments, manage software deployment, endpoints, and lifecycle, and assist faculty, staff, and students with research workflows and

Qualifications

• Bachelor's degree in a scientific discipline or related field.
• 5+ years in cross-platform client systems support in higher education, research, or enterprise environments.
• Experience supporting macOS and Windows systems; Linux familiarity preferred.
• Strong troubleshooting and customer support in an academic environment.

Responsibilities

• Deploy, maintain, and support computing environments across macOS, Windows, and Linux.
• Support software deployment, OS management, patching, and lifecycle management; inventory in Science Center computing devices.
• Assist with HPC resources, AI/ML computing, and research data storage.
• Provide user training, tutorials, and documentation; develop knowledge base materials.

Skills

Cross-platform support

Desktop & network computing

Troubleshooting

Scripting/Automation

Communication skills

Customer support

Teamwork

Education

Bachelor's Degree in a scientific discipline or related field

Tools

Endpoint security tools

Software deployment platforms

Scripting languages

Command-line tools

Google Workspace administration

WordPress administration

Job description

Smith College in Northampton, MA is seeking a Research Computing Specialist to provide technical support across macOS, Windows, and Linux in Science Center labs, classrooms, and offices. You will help with scientific software environments, HPC resources, data storage, and AI/ML tools.

Reporting to the Director of CATS, you will deploy and maintain computing environments, manage software deployment, endpoints, and lifecycle, and assist faculty, staff, and students with research workflows and