Research Associate

Heluna Health; San Francisco, Northern (CA, KY); Hybrid; USD 47,000 - 52,000; Full time

Job summary

Heluna Health supports the San Francisco Department of Public Health as the SF City Clinic Research Team seeks a Research Associate to recruit, consent, and manage participants for STI/HIV studies. You will perform study procedures, document data, and ensure quality across English and Spanish interactions.

The role requires strong organizational skills, attention to detail, and the ability to handle multiple studies with guidance from investigators and a Clinical Research Coordinator.

Qualifications

• Spanish fluency to consent participants in Spanish and English
• Ability to recruit and consent participants and screen in both English and Spanish
• Experience with research study procedures and regulatory documentation
• Strong data handling and quality control in paper/electronic forms
• Proficient in Microsoft Office Suite (Word, Excel, Access)
• Ability to maintain confidentiality and work independently with deadlines
• Comfort discussing sensitive health information with diverse populations
• Ability to collaborate with multidisciplinary teams and meet study goals
• Attention to protocol adherence and accurate data entry

Responsibilities

• Consent and enroll participants in English and Spanish
• Screen participants for eligibility in both languages
• Organize regulatory binders and study materials
• Maintain high-quality data collection and documentation
• Perform quality control of study documents
• Assist with specimen handling and shipping
• Protect confidential data with integrity
• Communicate with participants and coordinating staff
• Update regulatory documents as needed
• Attend team and supervision meetings to review progress
• Provide STI/HIV information and referrals as appropriate
• Deliver rapid test results to patients
• Adhere to clinic protocols and PPE requirements

Skills

Spanish fluency

Independent work

Time management

Interpersonal skills

Verbal and written communication

Microsoft Office

Confidentiality

Attention to detail

Translate/consent in Spanish

Study coordination

Education

Bachelor’s degree

1 year research/healthcare experience

Tools

Epic

Job description

The Research Associate (RA) for the San Francisco Department of Public Health’s (SFDPH) STI/HIV Prevention and Control Branch is a role within the San Francisco City Clinic (SFCC) Research Team. The SFCC Research Team is responsible for coordinating studies investigating treatments, diagnostic testing, and prevention tools for sexually transmitted infections (STI) and HIV.

Under direct supervision of the Clinical Research Coordinator at SFCC and with guidance from the Principal Investigator, the Research Associate will be assigned responsibilities integral to the day-to-day conduct of research studies, including recruitment of study participants, informed consent, carrying out study procedures per protocol, retention, documentation on electronic and paper case report forms and quality control. Current studies include DoxyIMPACT – an observational cohort study of individuals using doxycycline post-exposure prophylaxis (doxyPEP) for STI prevention – and INCLUSION – a demonstration project evaluating real-world implementation of long-acting injectable HIV pre-exposure prophylaxis (PrEP).

This position requires an applicant who is highly detail oriented and organized, completes tasks efficiently and with high quality, and has excellent interpersonal skills and the ability to initiate and follow-through on projects. The ideal candidate works well independently, but also has good judgement and readily asks for input and advice when needed. Additionally, the ability to handle multiple projects simultaneously with a keen awareness of priorities is essential. This is a temporary, full time, grant-funded, and benefitted position. Employment is provided by Heluna Health.

Pay Range: $34.33-$37.85 per hour

ESSENTIAL FUNCTIONS

In Support of San Francisco City Clinic Research:

• Consent and enroll new study participants in both English and Spanish;
• Recruit study participants, perform eligibility screening in both English and Spanish
• Establish and organize study files, including regulatory binders, study-specific source documentation and other materials;
• Learn essentials of human subjects protections and good clinical practices for research studies; maintain excellent data collection practices and quality of data in both written and electronic formats.
• Perform regular quality control of all study documents;
• Assist clinic staff in facilitating collection, processing, storage, and shipment of specimens;
• Handle and protect confidential and sensitive data with integrity;
• Maintain effective and ongoing communication with research participants, the Clinical Research Coordinator and the Principal Investigator;
• Update any necessary regulatory documentation;
• Meet regularly with Clinical Research Coordinator to review activity and discuss study-related issues, participating in both Research Team meetings and individual supervision meetings with Clinical Research Coordinator
• Provide basic STI and HIV information to clients; and refers patients to appropriate medical and social services;
• Provide negative STI or HIV rapid test results to patients;
• Adhere closely to clinic’s clinical, privacy, and occupational safety/PPE protocols;

NON-ESSENTIAL FUNCTIONS

• Participate in meetings.
• Assist in writing and maintaining study materials, protocols and operational manuals.

JOB QUALIFICATIONS

• Fluency in Spanish (able to consent participants in Spanish)
• Demonstrated ability to work independently, set priorities, and take responsibility for assignments with deadlines;
• Demonstrated ability to work effectively with people of diverse races, ethnicities, ages, sexual orientations, and gender identities in a multicultural environment;
• Strong verbal and written communication skills.
• Experience in the use of Microsoft Office Suite software including Microsoft Word, Excel, and Access.
• Ability to communicate study information to participants in a clear and accessible manner.
• Ability to handle a variety of tasks with a high degree of accuracy.
• Ability to maintain confidentiality and apply good judgment.
• Ability to understand overall project goals, rapid changes to circumstances, and quickly identify processes or events that are contributing to or hindering success.

DESIRED QUALIFICATIONS

• Background knowledge of STI and HIV pathogenesis, transmission, prevention and treatment; knowledge of STI and HIV and medical terminology
• Some experience with electronic medical record systems, such as Epic

Education/Experience

• Possession of a Baccalaureate degree from an accredited college or university
• One year of experience working on either research studies, conducting patient interviews, or otherwise interacting routinely with people seeking healthcare services (e.g., HIV test counseling)

Other Skills, Knowledge, and Abilities

• Interviewing skills.
• Comfortable discussing sexual behavior and HIV transmission risks.
• Demonstrates tact and respect while communicating with participants, especially when discussing sensitive information
• Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions.
• Able to remain organized while working in a clinical environment that can require switching between tasks and attending to time-sensitive needs
• Passionate about health justice and working in a low-barrier healthcare setting
• Proven ability to collaborate with people of different professional levels.

PHYSICAL DEMANDS

• Stand: Frequently
• Walk: Frequently
• Sit: Frequently
• Handling / Fingering: Frequently
• Reach Outward: Frequently
• Reach Above Shoulder: Occasionally
• Climb, Crawl, Kneel, Bend: Occasionally (Climbing stairs: frequently)
• Lift / Carry: Occasionally - Up to 25 lbs
• Push/Pull: Occasionally - Up to 25 lbs
• See: Constantly
• Taste/ Smell: Not Applicable

Not Applicable = Not required for essential functions
Occasionally = (0 - 2 hrs/day)
Frequently = (2 - 5 hrs/day)
Constantly = (5+ hrs/day)

WORK ENVIRONMENT

Heluna Health is an Affiliated Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.

All qualified applicants will be considered for this position in accordance with the San Francisco Fair Chance Ordinance

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.