Research and Development Specialist (Senior) - IT Innovations - Day

WellSpan Health; York (York County); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a passionate individual to lead innovative projects that redefine healthcare solutions. This role involves collaborating with diverse teams to utilize human-centered design methodologies in creating and launching new products and services. You will have the opportunity to mentor others while shaping the future of healthcare through strategic planning and facilitation of engaging workshops. If you are eager to make a significant impact in a dynamic environment that values creativity and collaboration, this position is perfect for you. Join a dedicated team committed to delivering comprehensive health and wellness solutions that inspire communities to achieve their best health.

Benefits

Comprehensive health benefits

Flexible spending and health savings accounts

Retirement savings plan

Paid time off (PTO)

Short-term disability

Educational assistance

Financial education and support

Wellness and Wellbeing programs

Caregiver support

Childcare referral service

Qualifications

• 4-6 years of experience in human-centered design and digital health.
• Expert-level skills in innovation, strategic planning, and workshop facilitation.

Responsibilities

• Lead projects using human-centered design to develop new products and services.
• Mentor colleagues and foster collaboration across departments.

Skills

Human-Centered Design

UI/UX Design

Strategic Planning

Workshop Facilitation

Public Speaking

Interpersonal Skills

Communication Skills

Mentoring

Project Planning

Education

Bachelor's Degree

Job description

Schedule
Full Time, Day Shift (80 hours Biweekly)
Hours: Monday - Friday, 8:00am - 5:00pm

General Summary

Performs diversified duties to lead and participate in individual innovation projects such as consumer research and inside consulting, creation of new products and services, and the exploration of new platforms of capability. This position collaborates regularly with colleagues across the organization and within the division.

Essential Functions:

• Leads and participates in individual projects using human-centered design methods to create and grow new products and services through all lifecycle phases - planning; research; synthesis; strategy; ideation; design; and/or development for prototyping; alpha and beta launch; beta growth; and transition to enterprise scale/commercialization.
• Serves as an organizational resource for R&D projects such as consumer research and inside consulting, new product and service development, and exploration of new platforms of capability.
• Anticipates project needs and opportunities. Communicates status and updates as needed to division leadership. Obtains and applies feedback.
• Fosters collaboration with other departments and vendors through the innovation process (planning, research, synthesis, design, prototyping, and production).
• Contributes to and is visible to clients with external consulting opportunities via Benjamin & Bond.
• Plans, produces and facilitates culture-building design events, workshops, strategy sessions, and meeting experiences.
• Mentors colleagues within the Innovation Division. Serves the organization as a resource on innovation-related subjects such as digital/connected health, human-centered design, digital marketing, modern advertising strategies, marketing automation, prototyping, agile development methodologies, etc.
• Creates the client experience of working with an R&D project team and is responsible for the overall quality of the project deliverables.

Common Expectations:

• Expert-level innovation skills necessary to succeed, such as human-centered design, UI/UX, strategic planning, workshop facilitation, persona development, etc.
• Ability to contribute to the growing library of tools and techniques the team uses to complete projects.
• Ability to identify themes and trends in the industry and throughout our body of work.
• Project planning skills.
• Interpersonal skills.
• Written and oral communication skills.
• Ability to mentor team members.
• Ability to present their own, and their team's work compellingly.
• 4 - 6 years of applicable human-centered design, digital health, and/or innovation experience.
• Public speaking skills and ability to speak about our work externally.
• A desire to learn and a willingness to set explicit goals for development.
• The willingness to think critically about the healthcare industry and the world of design.
• The ability to both give and receive critique.
• An implicit understanding of the value of diversity and equity in all phases of creative work.
• The ability to work quickly and iterate.
• Knowledge of the healthcare industry (services, finance, etc.) a significant plus.

Travel Requirements:

• Estimated Amount: - Ability to periodically travel.

Qualifications

Minimum Education:

• Bachelor's Degree Required

Work Experience:

• 4 years Relevant experience. Required
• Knowledge of the healthcare industry (services, finance, etc.). Preferred

Knowledge, Skills, and Abilities:

• Public speaking and ability to speak externally.
• Excellent organizational, interpersonal, communication, and computer skills.
• Ability to work from home or in an office depending on the needs of a project.

Benefits Offered:

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Educational assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Weallthy
• Childcare referral service via Wellthy

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care, and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.