Resale Store Worker

Catholic Charities Diocese of Springfield Illinois; Teutopolis (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Catholic Charities Diocese of Springfield Illinois is hiring for a part-time store associate to support a clothing and household items store. The role focuses on customer service, cash handling, and referral client assistance in a ministry-driven setting within the Diocese of central Illinois.

Shifts include 7.5 hours on Tue, Thu, Fri and some Saturdays. The position emphasizes courtesy, physical fitness for lifting, and teamwork with store staff, volunteers, and donors to uphold the dignity of

Qualifications

• Ability to accept instructions and apply them logically.
• Maintain courtesy and sensitivity toward donors, clients, and volunteers.
• Be in good physical condition and able to lift as needed.
• Excellent writing and telephone communication skills.

Responsibilities

• Operate the cash register and handle cash with accuracy and accountability.
• Assist customers and referral clients in a friendly, respectful manner.
• Maintain order, cleanliness, and security of store areas at start and end of day.
• Document referrals and client services; assist with filing as needed.
• Coordinate pricing, sorting, and display of clothing and household items with supervisor.
• Assist with store purchases and processing through supervisor for approval.
• Answer phones and route information appropriately; support a team-oriented ministry.

Skills

Customer service

Communication

Professional demeanor

Physical fitness

Telephone manners

Job description

Job Description:

Performs store retail duties by assisting customers and referral clients; operates cash register; appropriately sorts and displays clothing store items. This position is for 22.5 hours per week. Tuesday, Thursday, and Friday 7.5 hours and some Saturday availability.

Job Duties:

• Operates the cash register, prepares and opens the cash register drawer with appropriate change, and at the end of the day closes the cash register in an accurate and efficient manner by totaling out cash register tapes with accuracy and accountability; records these and prepares bank deposit for the day; verifies these receipts with the supervisor or charge person.
• Courteously and competently interacts with donors, co-workers, volunteers, clients, and customers; supports store procedures and guidelines, with friendliness, and sensitivity, and in a manner that promotes human dignity and respect.
• Performs duties as outlined regarding referral clients and maintains documentation and filing of these services. Provides client assistance.
• Works directly with the store supervisor in the clothing store area regarding fixed pricing, sorting, storing, and displaying of clothing and household linens and materials, etc.
• Receives approval from the supervisor regarding store purchases, and will be required to have the store supervisor check out these items. In the event of the supervisor’s absence, these items may be kept on hold in the designated staff layaway area until checked out by the supervisor.
• Maintains order and cleanliness in the clothing, sorting, and display areas and is responsible for the security of procedures at the beginning and end of the workday.
• Answers the phone, provides accurate information and/or will appropriately refer phone requests and messages as indicated.
• Works collaboratively with AARP and other volunteers to maintain a cooperative, efficient, and team endeavor within the store’s ministry.
• Performs other duties as assigned.

Minimum Qualifications:

• Ability to accept instructions and apply them logically and reasonably and to make productive use of time.
• The initiative, maturity, and flexibility.
• Meets the public in a caring and courteous manner.
• Good physical condition, capable of performing necessary lifting, uses proper safety techniques.
• Good writing skills and telephone manners.

Who We Are:

Catholic Charities is proud of its 100 year history of providing vital social services in our Diocese. As the official social service are of the Catholic Church, we maintain a substantial presence in ten communities throughout our twenty-eight counties of central Illinois. Area Offices operate in the communities of Alton, Carlinville, Decatur, Effingham, Granite City, Mattoon, Quincy, and Springfield. In addition, Catholic Charities manages facilities in Alton (Catholic Children's Home) and Beardstown (The St. Anne Residence). The agency has earned national reaccreditation through COA, the Council on Accreditation for Children and Family Services, which certifies that all programs meet best practice social service standards.

Our vast array of "Continuum of Care" services include Professional Counseling Solutions, senior services and guardianship, health care, residential care, independent living, special education, Intact Family Services, food and clothing distribution, St. John's Breadline, Meals on Wheels in Decatur, the Crisis Assistance program, MedAssist, Mobile Food Pantry, Catholic Charities Legal Services, The St. Anne Residence and discount resale stores. Catholic Charities seeks to respond to the needs of its communities through these diverse programs. Every year, this objective is realized as literally thousands of children and families are positively impacted by our efforts.

Although being a member of the Catholic faith is not a requirement to be employed by Catholic Charities, it is expected and required of all employees to acknowledge and respect the right of Catholic Charities to develop policies, manage programs and administer benefits in accordance with the Teachings of the Roman Catholic Church.