Commercial Casualty Adjuster - Represented

Kemper; Arizona; Teletrabalho; USD 70 000 - 117 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Dental benefits

Vision benefits

PTO

401k

Resumo da oferta

Kemper is seeking a Commercial Casualty Adjuster – Represented in multiple locations, including Alpharetta, GA; Birmingham, AL; Dallas, TX; Doral, FL; Lake Mary, FL; McAllen, TX; and remote options (Remote-AZ, Remote-NV). The role involves investigating, evaluating, and negotiating attorney-represented bodily injury and uninsured motorist commercial vehicle claims with complex exposure.

Strong analytical, venue knowledge, and independent work are essential.

Qualificações

• High school diploma or equivalent.
• Minimum of three years casualty claim experience in auto insurance.
• Proficiency in basic computer skills including Microsoft Office Suite products and web-based applications.
• Must obtain and maintain state-required licensing, where applicable.
• Initiative, sound judgement, and discretion.

Responsabilidades

• Investigate claims of varying complexity, including bodily injury and policy language.
• Develop strategies to resolve coverage, liability, injury, and property damage.
• Evaluate documents to determine coverage and make financial decisions within authority.
• Negotiate settlements and communicate with insureds, claimants, attorneys, and other parties.
• Attend depositions, mediation, and legal proceedings as needed.
• Document claim progression and establish bodily injury reserves.

Conhecimentos

Casualty claims experience

Communication

Analytical skills

Negotiation

Time management

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

Location(s)Alpharetta, Georgia, Birmingham, Alabama, Dallas, Texas, Doral, Florida, Lake Mary, Florida, McAllen, Texas, Remote-AZ, Remote-NV

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

At Kemper, a Commercial Casualty Adjuster – Represented is responsible for the investigation, evaluation, and negotiation of attorney represented bodily injury and uninsured motorist commercial vehicle claims with varying degrees of complexity. This role requires advanced claim handling skills for the interpretation of commercial vehicle policies. This position necessitates strong analytical abilities, core venue knowledge, attention to detail, and the ability to operate independently and as part of a cohesive team.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Conduct investigation of varying complexity, including policy language and limits, and bodily injury claims utilizing investigative tools, based on claims and state regulatory guidelines and procedures established by the department.
• Develop a comprehensive strategy to identify and resolve coverage, liability, injury, and property damage, efficiently and accurately.
• Examine all provisions, endorsements and complex legal relationships of the claim policy and other records to verify applicable insurance coverage and make financial decisions within authority limits.
• Develop and implement negotiation strategies when communicating settlement related information to insureds, claimants, attorneys, body shop personnel, medical providers, and other parties.
• Attend depositions/mediation/arbitration/pre-trials/trials and all other legal proceedings, when needed.
• Conduct analyses of represented bodily injury claims. Research and interpret injury related statutory provisions and case law, examine points of impact and extent of damage relative to the injury claimed, access prior injury information, obtain proper release documentation, obtain medical reports, and conduct detailed injury-specific research relating to the injury claimed, thoroughly document injury related treatment history and develop a comprehensive settlement strategy.
• Thoroughly document the progression of each claim and set bodily injury reserves ensuring an accurate and organized record.
• Act as mentor and provide staff training.
• Collaborate with various departments to efficiently move claims toward final resolution.
• Performs other duties as assigned.

MINIMUM JOB REQUIREMENTS

• A high school diploma or equivalent is required.
• A minimum of three years casualty claim experience in the auto insurance industry.
• Proficiency in basic computer skills including Microsoft Office Suite products and web based applications.
• Must obtain and maintain state required licensing, where applicable.
• Initiative, sound judgement, and discretion

REQUIRED JOB SKILLS

• Comprehensive understanding of insurance policies and knowledge relevant state laws and regulations governing auto insurance claims.
• Time management skills ensuring deadlines are met for claim resolution.
• Strong analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.
• Effective communication skills, both verbal and written, to interact with various stakeholders.
• Excellent customer service skills.
• Excellent negotiation skills for resolving disputes and reaching agreements

The range for this position is $70,00 to $117,100 annually. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible to receive Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.)

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.