Represented Bodily Injury Adjuster - PST/MST (Remote)

Allstate; Illinois; Remote; USD 58,000 - 83,000; Full time

Job summary

Allstate seeks a Represented Bodily Injury Adjuster to work remotely. This role involves investigating claims related to automobile accidents, assessing liability, and negotiating settlements while ensuring exceptional customer service. The ideal candidate has experience in claims handling and strong communication skills, with a preference for a Bachelor's degree. A comprehensive benefits package starts on Day 1, including a sign-on bonus for eligible candidates.

Benefits

401K/pension

Education reimbursement

Flexible scheduling

Initial and ongoing training

Comprehensive benefits

Qualifications

• Minimum 2 years' experience in bodily injury claims handling.
• Proficient communication skills, especially over the phone.
• Ability to work independently and remotely.

Responsibilities

• Investigate automobile accidents and assess coverage.
• Negotiate claims settlements with involved parties.
• Maintain accurate documentation and follow company policies.

Skills

Bodily Injury Claims

Claims Litigation

Insurance Claim Handling

Medical Terminology

Negotiation

Education

Bachelor's degree preferred

HS diploma/GED

Job description

Represented Bodily Injury Adjuster - PST/MST (Remote)

Join to apply for the Represented Bodily Injury Adjuster - PST/MST (Remote) role at Allstate

Represented Bodily Injury Adjuster - PST/MST (Remote)

18 hours ago Be among the first 25 applicants

Join to apply for the Represented Bodily Injury Adjuster - PST/MST (Remote) role at Allstate

A day in the life of a Represented Bodily Injury Adjuster, and what it takes to do the job!

As a Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer and attorney communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair injury settlements with all parties involved.

Candidates for this role must reside in the Pacific or Mountain time zones. This position is not available to residents of California, Washington, Alaska, Hawaii and Puerto Rico.

The work schedule varies depending on your local time zone:

• Pacific Time Zone: Monday-Friday, 8:00am-4:30pm PST
• Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you’ll enjoy a Total Rewards package that includes:
• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit allstategoodlife.com to learn more.

You’ll wear a few hats to fill a few roles throughout your day that all require a level of experience:

The Customer Service Expert –you’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each casualty claim. You lead with empathy, always.

The Investigator – you’ll confidently and independently investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage.

The Effective Communicator – you’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You’ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.

The Negotiator – You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.

The Problem Solver –you’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.

The Recorder –you’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.

Preferred Qualifications

• Minimum 2 years' experience in bodily injury claims handling or a related field.
• Bachelor's degree preferred, required minimum of HS diploma/GED.
• Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
• Ability to work independently and remotely, while managing time efficiently.
• Knowledge of insurance policies, coverage, and liability determination.
• Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
• Knowledge of innovative tools and platforms for effective claims evaluation.

Notice of Licensing Requirement

• As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.
• If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

Sign-on Bonus: You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.*

• Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus.

Skills

Bodily Injury Claims, Claims Litigation, Insurance Claim Handling, Medical Terminology, Negotiation

Compensation

Compensation offered for this role is $58,000.00 - 82,542.50 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.

For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Insurance and Financial Services

Referrals increase your chances of interviewing at Allstate by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Pension plan

Tuition assistance

Get notified about new Claims Adjuster jobs in Arizona, United States.

REMOTE WORK FROM HOME/CLAIMS REPRESENTATIVE

Kingman, AZ $35,000.00-$150,000.00 1 week ago

Phoenix, AZ $47,000.00-$52,000.00 15 hours ago

REMOTE WORK FROM HOME/CLAIMS REPRESENTATIVE

Tucson, AZ $35,000.00-$150,000.00 1 week ago

Phoenix, AZ $67,900.00-$127,600.00 2 weeks ago

Commercial Auto Physical Damage Appraiser - Remote

Arizona, United States $29.51-$43.66 2 days ago

Scottsdale, AZ $106,400.00-$159,600.00 1 week ago

Phoenix, AZ $92,154.00-$166,210.00 3 weeks ago

Represented Bodily Injury Claims Adjuster

Phoenix, AZ $61,000.00-$64,000.00 1 day ago

Large Loss Bodily Injury Adjuster - National General

Phoenix, AZ $61,000.00-$68,000.00 1 month ago

Senior Claims Specialist - AZ Workers' Compensation

Phoenix, AZ $91,000.00-$101,000.00 2 weeks ago

Phoenix, AZ $64,000.00-$71,000.00 1 week ago

Arizona, United States $68,700.00-$123,700.00 3 days ago

Scottsdale, AZ $60,325.00-$109,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.