Representative, Solutions Center - Financial Services

Nationwide; United States; Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Paid time off

401(k) with company match

Medical, dental and vision benefits

Hybrid and work from home options

Job summary

Nationwide is seeking a Representative to deliver extraordinary care to members and partners. You will learn with a 5–6 week training program and then work in a hybrid setup with two in‑office days weekly at Grandview Yard, Columbus, OH or Scottsdale, AZ.

Positions may include remote work options; equipment is provided. You will handle general account questions, explain plan features and assist customers while supporting licensing opportunities, including SIE and Series 6 with Nationwide’s

Responsibilities

• Provide extraordinary care to members, partners, plan sponsors and investment professionals.
• Understand high‑level product/plan and regulatory requirements to analyze and resolve general account questions.
• Effectively interpret and articulate Nationwide’s marketing strategies when communicating with customers.

Job description

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers and partners are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

Training

Training is expected to last approximately 5 to 6 weeks, with specific dates provided prior to the start of each class. Anticipated class start dates will be in November.

Training hours are generally Monday through Friday, approximately 10:00 a.m. to 6:30 p.m. Eastern Time. Hours may vary slightly based on business needs and training activities.

Training may include classroom instruction, job shadowing, systems practice, and hands‑on customer interactions with guidance from experienced team members.

Hybrid Work Schedule

Upon successful completion of training, associates will transition to a hybrid work schedule with two required in-office days per week in either Grandview Yard (Columbus, OH) or Scottsdale, AZ.

In‑office schedules will generally follow either Tuesday /Wednesday or Wednesday/Thursday pattern, depending on team assignment and business needs.

Work Location Flexibility: Associates generally follow a hybrid schedule with two in-office days per week at 1000 Yard Street, Grandview Heights, OH 43212 or 18700 North Hayden Rd, Scottsdale, AZ 85255. Depending on business needs, role assignment, and geographic location, certain positions may be eligible for a fully remote work‑from‑home arrangement. Equipment is provided for both office and work‑from‑home environments.

Equipment will be provided for both office and remote work environments. Associates are responsible for transporting their company‑issued laptop between locations.

Remote work requires a direct Ethernet connection to the home router using company‑provided equipment. Wi‑Fi connections are not permitted.

Scheduling Expectations

Work schedules may be assigned within departmental operating hours, generally between 8:00 a.m. and 8:00 p.m. Eastern Time, with some teams supporting customers as late as 11:00 p.m. Eastern Time.

Rotational Saturday schedules may be required based on business needs.

Licensing and Professional Development Opportunities

Some positions within the Life, Annuity, and Retirement Solutions organization may require industry licenses as part of the role or may offer licensing as a professional development opportunity.

For positions requiring securities licensing, associates are not required to hold licenses at the time of application or hire. Nationwide provides comprehensive support to obtain the necessary licenses, including:

• Paid study time
• Study materials
• Classroom instruction and coaching
• Payment of applicable exam fees

Required licenses may include the Securities Industry Essentials (SIE), and Series 6. When applicable, the SIE and Series 6 licenses must be obtained within 170 days of employment.

Benefits

Your total rewards package includes a minimum salary of $47,151 with a competitive benefits package.

• Paid time off
• 401(k) with company match of 50% on the first 8% you contribute
• Company‑paid retirement (pension) plan
• Comprehensive medical, dental and vision benefits
• Hybrid and work from home opportunities
• Educational assistance
• Exclusive insurance discounts
• Training: We will provide you with our award‑winning 5 week training program

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

Job Description Summary

Do you love connecting and building new business relationships? If you have a natural curiosity, are excited about helping people and want to accelerate both your personal and professional growth, we want to know more about you!

Job Description

As a Representative, you’ll provide extraordinary care to our members, partners, plan sponsors and investment professionals. You will understand high‑level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions will be key to success. Additionally, you’ll effectively interpret and articulate Nationwide’s marketing strategies when communicating with customers.