Representative Patient Eligibility

St. Joseph’s Health, Inc.; Paterson, Northern (NJ, KY); Hybrid; USD 42,000 - 66,000; Full time

Job summary

St. Joseph’s University Medical Center in New Jersey is seeking an Administrative & Clerical role to assist patients with selecting and enrolling in appropriate health care plans. The position focuses on evaluating patient needs, income, age and immigration status to guide plan enrollment.

The ideal candidate will have ACA CAC certification, experience with NJ Family Care applications, and strong problem-solving skills, working collaboratively with outpatient case managers and insurance reps.

Qualifications

• ACA Certification for Certified Application Counselor favored.
• Experience assisting with the NJ Family Care application.
• Ability to solve problems using information provided by patients.
• Ability to work with Outpatient Case Managers to assist with patient needs.
• Ability to work with Community Medicine Outpatient Account Reps to assist with insurance applications.

Responsibilities

• Assist patients in selecting a healthcare plan by evaluating health needs, income level, age and immigration status.
• Ensure patients are enrolled in an appropriate plan of Health Care Coverage.

Skills

Problem solving

NJ Family Care experience

Collaboration with outpatient teams

Insurance applications

Education

ACA Certification (CAC)

Job description

Ensure patients are enrolled in an appropriate plan of Health Care Coverage by assisting patients in choosing a healthcare plan by evaluating their current healthcare needs, income level, age and immigration status.

Qualifications

ACA Certification for Certified Application Counselor preferred. Experience assisting with the NJ Family Care application; Ability to problem solve using the information provided by patients; Ability to work with the Outpatient Case Managers to assist with patient's needs; Ability to work with the Community Medicine Outpatient Account Reps to assist with insurance applications.

Job Info

• Job Identification 20261258
• Job Category Administrative & Clerical
• Posting Date 07/23/2026, 01:23 PM
• Job Schedule Full time
• Job Shift Day
• Locations St. Joseph's University Medical Center (On-site)