Representative - Inside Sales

Accu-Tech Corporation; Hanover (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Accu-Tech Corporation is seeking an Inside Sales Representative to interact with existing customers, increase sales, and up-sell products. You will obtain and process orders, explain stock status, and collaborate with outside sales to meet targets.

You will build opportunities from marketing and national accounts, review orders, and pursue continuous improvement in sales processes while maintaining accurate customer communications.

Qualifications

• High School Degree or Equivalent; Bachelor's degree preferred.
• 2–4 years of sales and sales administration experience.
• Familiar with Microsoft Office and basic computer skills.
• Clear verbal and written communication; team-oriented.
• Travel up to 25%.

Responsibilities

• Obtains orders through email and telephone, verifies items, and escorts orders to fulfillment.
• Suggests related items to increase order value and checks customer history.
• Owns and develops opportunities from marketing, outside sales, and national accounts.
• Identifies process improvement opportunities.
• Prepares quotations to secure orders and assess losses of orders.
• Reviews open orders and takes action on items at risk of late delivery.
• Maintains backorder and expediting reports, and notifies customers.
• Reports industry trends, pricing, and customer feedback to management.

Skills

Sales experience

Sales administration

Microsoft Office

Communication skills

Team collaboration

Travel readiness

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Job Description

As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met.

Responsibilities

• Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
• Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
• Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
• Identifies ways for continuous improvement of processes.
• Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
• Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
• Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
• Reports industry trends, competitive pricing and customer feedback to management.

Qualifications

• High School Degree or Equivalent required;Bachelors’ degree preferred
• Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
• Familiar with Microsoft Office, and ability to perform basic computer skills
• Ability to perform multiple tasks simultaneously
• Working in team environment
• Communicate clearly, both verbally and in written form
• Attention to detail
• Ability to prospect and market concepts to existing and potentially new accounts
• Take action and solve a range of problems that may be difficult but are not typically complex
• Identify and define problems and possible solutions independently; chooses among existing solutions
• Ability to work independently with general supervision
• Ability to travel 0% - 25%
• This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**

About Us

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, Accu-Tech also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. In addition, Accu-tech offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here .

About The Team

Accu-Tech is a national distributor of low voltage solutions, including voice, data, audio/video (AV), wireless, and security technologies. We partner with best-in-class manufacturers to provide integrated, end-to-end solutions for our customers. From project management and innovative digital solutions to on-the-job-site logistics, Accu-Tech delivers unique value at each stage of a project’s lifecycle. With branches across the United States, Accu-Tech simplifies complexities and creates innovative solutions for today’s challenges.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.