Representative II

ICONMA; Myrtle Point (OR); Remote; USD 35,000 - 50,000; Full time

Job summary

A retail pharmacy company is seeking a Representative II for a remote role. The successful candidate will utilize software systems for Medicare case reviews, meet mandated timelines, and maintain quality standards. Requirements include 2 years of experience, strong attention to detail, and excellent communication skills. The role offers health benefits and growth opportunities.

Benefits

Health Benefits

Referral Program

Excellent growth and advancement opportunities

Qualifications

• 2 years’ experience in a similar role.
• Proficient in navigating Windows-based environments.
• Ability to read and understand pharmacy/medical terminology.

Responsibilities

• Utilize multiple software systems to complete case reviews.
• Meet government mandated timelines.
• Comply with productivity and quality standards.

Skills

Attention to detail

Verbal communication

Written communication

Organizational skills

Problem-solving

Telephone skills

Education

High School Diploma or GED

Associates degree in Business or Accounting

Job description

Our Client, a Retail Pharmacy company, is looking for a Representative II for their Remote location.

Responsibilities

• Utilizing multiple software systems to complete Medicare Prior Authorization case reviews
• Meeting or exceeding government mandated timelines
• Complying with turnaround time, productivity, and quality standards
• Acquiring and maintaining basic knowledge of relevant and changing Med D guidance

Requirements

• 2 years’ experience.
• Previous WFH experience is preferred.
• Strong Attention to detail
• Excellent verbal and written communication and interpersonal skills with ability to maintain patient confidentiality
• Proficient computer skills and the ability to navigate in a Windows based environment
• Ability to follow directions, and adapt in dynamic work environment; ability to adapt to change and remain flexible
• Ability to work in a high pressure, time sensitive environment
• Project a professional business image, through phone interaction as well as internal communications
• Demonstrated problem-solving ability and attention to detail
• Demonstrated sense of urgency with assignments
• Strong organizational skills
• Strong telephone skills
• Ability to read and understand pharmacy/medical terminology
• Ability to read, analyze and interpret general business correspondence, technical procedures and governmental regulations.
• Ability to identify and solve practical problems and deal with a variety of concrete variables in standardized situations. Ability to perform basic mathematic calculations maybe required. Ability to interpret a variety of work instructions provided through a variety of mediums
• Ability to anticipate needs and resolve issues with urgency
• Ability to consistently meet quality and production standards
• Displays confidence in the ability to learn complex material
• Demonstrates intellectual curiosity through inquiries to ensure deep understanding of the business and deliver accurate results
• High School Diploma or GED required.
• Associates degree in Business, Accounting or equivalent work experience preferred.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or expression, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.