Representative I, Patient Access - Emergency Dept-Part time -Days

Trinity Health Mid-Atlantic; Davenport (IA); On-site; USD 26,000 - 38,000; Part time

Job summary

MercyOne Genesis in Davenport, IA is seeking an Emergency Department Registrar to deliver patient-focused registration and insurance verification within a fast-paced hospital setting. Responsibilities include greeting patients, collecting demographics and insurance data, pre-registering, obtaining consents, and coordinating with precertification when needed.

The role requires strong computer skills, medical terminology knowledge, and excellent customer service, with a part-time day schedule and

Qualifications

• No experience required
• Medical Terminology; CHAT; computer knowledge and strong computer/keyboarding skills
• Minimum one (1) year customer service experience. Patient Access experience preferred.

Responsibilities

• Register patients who present to the ED or hospital for services and ancillary testing.
• Verify insurance benefits and collect deposits and co-payments as needed.
• Coordinate registration activities with the Insurance Verification team and care staff.
• Provide required admitting documentation for ED patients and communicate payment arrangements when appropriate.

Skills

Customer service

Medical terminology

HIPAA compliance

Data entry

Education

PAR I Entry level position

Job description

Employment Type: Part time Shift: Description: At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety. Join the MercyOne Genesis Family!

We are looking to hire an Emergency Department Representative I Provides patient focused customer service. Performs outpatient &/ or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. As an Emergency Department Registrar at MercyOne Genesis, you will: Be responsible for coordinating all patient registration activities including greeting patients/families, processing patient registration in an efficient and courteous manner, obtaining accurate patient demographics and insurance information, pre-registering patients, contacting precertification agencies when appropriate, obtaining all necessary consents and serving as the initial point of contact for patients coming into MercyOne Genesis Register patients who present to the ED for ED services Register patients who present to the hospital for ancillary testing outpatient procedures or hospital admission Verify insurance benefits Collect appropriate deposits and co-payments for services and making referrals to the Insurance Verification team as needed Provide medics and clinical staff any necessary admitting documentation for the ED patients and discussing payment arrangements with patients when appropriate All tasks must be completed in compliance with HIPAA, EMTALA, CMS and JCHAO guidelines and regulation

Schedule: Part time-Day shift. Some weekends and holidays

General Requirements: No experience required Medical Terminology; CHAT; computer knowledge and strong computer/keyboarding skills Education: PAR I Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we're 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services.

Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org.

You can also follow Trinity Health on LinkedIn.