Representative, CBO Registration

MedSrv; Tennessee; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a leading healthcare company as a Registration Representative, where you'll manage back-office registration tasks related to Revenue Cycle Management. This full-time, remote position requires strong communication skills, knowledge of medical billing software, and at least one year of experience. Enjoy a supportive work environment with comprehensive benefits, including paid time off and a flexible schedule.

Benefits

Paid time off

Full benefits package

Matching 401k plan

Balanced work-life schedule – NO WEEKENDS!

Casual work environment

Career Development

Qualifications

• Minimum one year experience or training in a related field.
• Ability to read and comprehend complex instructions.
• Experience in troubleshooting claim edits and rejections.

Responsibilities

• Handle all back-office registration tasks.
• Review and resolve claim edits and denials.
• Utilize Real Time Eligibility in EPIC for troubleshooting.

Skills

Knowledge of office software

Medical billing software

Communication

Problem-solving

Education

High school diploma or equivalent

Job description

Registration, CBO

About MedSrv

As the healthcare industry continues to grow, so does the need for consistent, effective Revenue Cycle Management. But it takes more than just technology and technical expertise. It takes innovation, a willingness to adapt, and passion to deliver the best. MedSrv, LLC is the difference in Revenue Cycle Management.

We’re looking for a Registration Representative to join our growing team. Registration Representatives handle all back-office registration tasks, typically identified during claim edit scrubbing, electronic payer rejections, and payer denials. If you’re ready to contribute to our mission of guiding by faith and serving with integrity and compassion, we want to hear from you! Join the MedSrv team and be part of a company committed to excellence in Revenue Cycle Management.

Schedule: Full-time

Location: Remote

Compensation: $17.50

Benefits for you and your family:

• Paid time off
• Full benefits package
• Matching 401k plan
• Balanced work-life schedule – NO WEEKENDS!
• Casual work environment
• Career Development

In this role, you will:

Utilize real-time eligibility software in the client system for troubleshooting. If resources for resolution are unavailable, contact the guarantor via statement or letter for assistance. The applicant must have a thorough understanding of insurance eligibility and the connection between eligibility responses, payers, and payer plans in client systems.

You will bring value to the team by:

• Review and resolve claim edits associated with registration errors
• Review and resolve 277 rejections from the payer associated with registration errors
• Review and resolve denials from the payer associated with registration errors
• Utilize Real Time Eligibility in EPIC to troubleshoot registration issues
• Review RTE responses in EPIC to determine if there is a payer mapping issue or end user error
• Understanding how payers, alternate payers, and payer plans work in client system
• Load payers, remove payers, change payer order, etc., when necessary

Requirements you must have for success:

• High school diploma or equivalent
• A minimum of one year experience and/or training; or equivalent combination of education and experience required.
• Knowledge of office software and medical billing software.

Language Skills:

Ability to read and comprehend complex instructions, correspondence, and memos; write and present information to leadership, vendors, clients, and other employees of the organization.

Mathematical Skills:

Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compare rate, ratio, and percent and to interpret various graphs.

Reasoning Ability:

Ability to deal with problems involving several variables in standardized situations; plan, organize, delegate, and prioritize work; provide clear and effective direction; communicate effectively orally and in writing; establish and maintain effective working relationships; and multi-task.

Physical Demands:

May be required to lift between 30-50 lbs. Limited physical demands.

Work Environment:

The noise level is usually moderate. The characteristics described are representative of those encountered while performing essential job functions.

We are an equal-opportunity employer and value diversity. All qualified applicants will receive consideration without regard to race, sex, disability, religion, sexual orientation, or age. Please inform us if you require accommodations during the interview process.