Representative-Admissions

Baptist Memorial Health Care; Covington (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Memorial Health Care is seeking a patient access representative in Covington, TN. You will register patients accurately, apply financial screening guidelines, and help expedite patient flow with courteous service.

This role emphasizes accurate data entry, professional interaction, and adherence to facility procedures. Strong English communication and basic computer skills are essential.

Qualifications

• 1 year of business experience.
• Basic computer skills and ability to type 25 wpm.
• Strong customer service and communication skills.
• Able to write legibly and record information accurately as necessary.

Responsibilities

• Registers patients accurately, efficiently and professionally to ensure data base integrity and facilitate claims processing.
• Applies financial screening guidelines to ensure proper procedures are followed in obtaining upfront collections for the specific facility.
• Strives to expedite patient flow through prompt and courteous service.
• Completes assigned goals.
• Performs other duties as assigned, to include health screening.

Skills

Basic computer skills

Typing 25 wpm

Customer service

Communication skills

Clear spoken and written English

Education

Associates degree or 2 years of college

Job description

Job Summary

Obtains accurate demographic, financial and clinical information and enters into the computer system to create the medical and financial record. Applies financial guidelines to determine/collect patient liability. Performs other duties as assigned.

Overview

Obtains accurate demographic, financial and clinical information and enters into the computer system to create the medical and financial record. Applies financial guidelines to determine/collect patient liability. Performs other duties as assigned.

Responsibilities

• Registers patients accurately, efficiently and professionally to ensure data base integrity and facilitate claims processing.
• Applies financial screening guidelines to ensure proper procedures are followed in obtaining upfront collections for the specific facility.
• Strives to expedite patient flow through prompt and courteous service.
• Completes assigned goals.
• Performs other duties as assigned, to include health screening.

Experience

Minimum Required

• 1 year of business experience.

Preferred/Desired

• 1 year of business experience in a healthcare environment.

Education

Minimum Required

• Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Preferred/Desired

• Associates degree or 2 years of college level courses.

Training

• NONE

Special Skills

Minimum Required

• Basic computer skills, ability to perform basic math computation. Type 25 words per minute. Excellent customer service & communication skills. Ability to speak, articulate, and be understood clearly.

Licensure

Preferred/Desired

• CHAA