Representative-Admissions

Baptist Memorial Health Care; Collierville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist Memorial Health Care is seeking a detail‑oriented professional to register patients and collect appropriate upfront payments. You will enter demographic, financial and clinical data into the system and ensure data accuracy for claims processing.

The role emphasizes clear English communication, accuracy in documentation, and strong customer service in a healthcare environment. Prior experience in patient access is preferred, with a focus on efficiency and courtesy.

Qualifications

• Proficient with standard English in writing and speaking to ensure accuracy.
• Ability to write legibly and record information accurately for patient records.
• Strong customer service and clear communication are required for data entry and service.

Responsibilities

• Register patients accurately to ensure data base integrity and support claims processing.
• Apply financial screening guidelines to obtain upfront collections when appropriate.
• Strive to expedite patient flow with prompt and courteous service.
• Complete assigned goals and perform other duties as assigned, including health screening.
• Perform other duties as needed to support clinic operations.

Skills

Basic computer skills

Math computation

Typing 25 wpm

Customer service

Communication skills

Clear speech

Education

Associates degree or 2 years of college

Job description

Job Summary

Obtains accurate demographic, financial and clinical information and enters into the computer system to create the medical and financial record. Applies financial guidelines to determine/collect patient liability. Performs other duties as assigned.

Overview

Obtains accurate demographic, financial and clinical information and enters into the computer system to create the medical and financial record. Applies financial guidelines to determine/collect patient liability. Performs other duties as assigned.

Responsibilities

• Registers patients accurately, efficiently and professionally to ensure data base integrity and facilitate claims processing.
• Applies financial screening guidelines to ensure proper procedures are followed in obtaining upfront collections for the specific facility.
• Strives to expedite patient flow through prompt and courteous service.
• Completes assigned goals.
• Performs other duties as assigned, to include health screening.

Specifications

Experience

Minimum Required

• 1 year of business experience.

Preferred/Desired

• 1 year of business experience in a healthcare environment.

Education

Minimum Required

• Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Preferred/Desired

• Associates degree or 2 years of college level courses.

Training

• NONE

Special Skills

Minimum Required

• Basic computer skills, ability to perform basic math computation. Type 25 words per minute. Excellent customer service & communication skills. Ability to speak, articulate, and be understood clearly.

Preferred/Desired

Licensure

Preferred/Desired

• CHAA