Representante de atención al cliente bilingüe

Community Choice Financial Family of Brands; Houston (TX); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Paid training

Learning management system

Cross-brand training

Key Holder Program

Performance-based advancement

Educational reimbursement

Job summary

Speedy Cash in Houston, TX is seeking a bilingual customer service representative to assist community members with cash-related transactions and financial solutions. You will answer inquiries in English and Spanish, ensuring a positive experience and accurate processing of payments.

Training is provided with development opportunities, and you can grow within our brand family through cross-brand programs and a structured onboarding. A supportive, fast-paced environment awaits.

Responsibilities

• Assist customers with cash handling, check cashing, money transfers, and bill payments.
• Provide friendly, bilingual customer service and resolve inquiries efficiently.
• Support community members in accessing financial solutions and completing transactions.

Job description

Your Opportunity

Representante de atención al cliente bilingüe
Speedy Cash
Houston, TX

¿Habla español? ¡Tu voz tiene poder aquí!

Su oportunidad

Como representante de atención al cliente (CSR por sus siglas en inglés), ayudará a las personas de su comunidad a acceder a las soluciones financieras que necesitan, justo cuando más lo necesitan. Tendrá un papel importante en nuestro ambiente de trabajo dinámico rápido estableciendo conexiones con nuestra variada base de clientes y ayudando con transacciones como cobro de cheques, envío de dinero y pagos, mientras brinda un excelente servicio al cliente.

Muchos de nuestros ejecutivos iniciaron sus carreras en este dinámico puesto de nivel inicial, por lo que puede estar seguro de que se le ofrecerá capacitación práctica, entrenamiento y desarrollo, ya que invertimos en su éxito a largo plazo. Si está buscando una oportunidad para progresar en una empresa en crecimiento enfocada en ayudar a las personas, ¡siga leyendo!

What We Offer

Compensation

The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.

Benefits & Perks

• Paid on-the-job training and a comprehensive new hire program.
• Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
• Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
• Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
• Performance-based career advancement.
• Educational Reimbursement Program.