Repossession & Compliance Specialist

First Investors Financial Services, Inc.; Dallas (TX); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Stellantis Financial Services, Inc. is seeking a Repossession Administrator to manage routine audit maintenance for loan and lease customers and to support repossession processes. You will ensure regulatory compliance and provide exceptional service to internal and external stakeholders.

The role involves reviewing and updating records, coordinating with vendors, and maintaining documentation with strong attention to detail. Hybrid work may be required to support nationwide operations.

Qualifications

• Minimum 2 years of professional experience required; experience in collections, vendor management, repossession, remarketing, or a related call center or administrative support role is preferred.
• High School Diploma or GED equivalent required.

Responsibilities

• Process coding account maintenance on loan and lease customer files.
• Maintain the OEM employee lease portfolio and assign accounts to repossession vendors.
• Perform repossession duties, including fee approvals and arranging transportation to auction.
• Conduct reviews of audit reports, including holds, declines, coding, lease terminations, and repossession report audits.
• Review repossession agency key invoices for approval.
• Maintain accurate and detailed records in internal systems while ensuring the accuracy and integrity of customer files and documentation.

Skills

Communication

Administrative skills

Time management

Attention to detail

Regulatory knowledge

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Internal case management systems

FDCPA knowledge

Job description

Stellantis Financial Services, Inc. is seeking a Repossession Administrator to manage routine audit maintenance for loan and lease customers and to support repossession processes. You will ensure regulatory compliance and provide exceptional service to internal and external stakeholders.

The role involves reviewing and updating records, coordinating with vendors, and maintaining documentation with strong attention to detail. Hybrid work may be required to support nationwide operations.