This individual contributor role is responsible for optimizing in-stock performance, supporting profitable sales growth, and improving supplier-compliance outcomes across the Walmart Omni US business. The Replenishment Manager ensures Walmart has the right product, in the right quantity, at the right place and time by leading end-to-end order management, replenishment lifecycle execution, analytics, issue resolution, and cross-functional coordination.
WORK LOCATION
- This position is based in the Bentonville, AR regional sales office and follows a flexible office/home model based on business needs. A fully remote arrangement may be considered for the right candidate who can travel.
- No relocation or location assistance is available.
KEY RESPONSIBILITIES AND DELIVERABLES
Replenishment Strategy and Customer Partnership
- Align replenishment strategies, service priorities, and order-management activities with Walmart and LS&Co. business objectives.
- Own day-to-day relationships with Walmart Replenishment Managers and Supplier Solutions partners; establish regular touchpoints to align on pre-season and in-season strategies, risks, and recovery actions.
- Present replenishment strategies, performance insights, risks, and recommendations to Walmart and LS&Co. Sales, Planning, Logistics, Distribution, and leadership partners.
- Participate in buyer and replenishment meetings and support customer-facing materials with clear operational insights and recommendations.
- Maintain the Replenishment Time & Action calendar and proactively identify dependencies, missed milestones, and required escalations.
Order Management and Replenishment Lifecycle
- Manage end-to-end store and eCommerce orders using Supplier One, NOVA, WEBI, AIMS, and applicable Walmart systems, including PO review, approval, release, maintenance, tracking, and exception resolution.
- Execute and manage the weekly PO line-cancel process for store and eCommerce orders, ensuring timely internal and customer approvals.
- Review weekly PO status reporting with special attention to initial sets, seasonal events, exceptions, and at-risk purchase orders.
- Create, approve, manage, and track initial store sets for AEX/MBM, exception store SSOs, eCommerce AIMS orders, and other manual or flow orders required to protect sales and in-stock.
- Maintain the order calendar, PO maintenance records, PPK tracker, modular set reference materials, and order-status source-of-truth tools.
- Drive the replenishment lifecycle from item setup and mod-effective timing through in-season builds, end-of-season logic, SRO/SSO execution, returns, and disposition support.
- Provide weekly eCommerce order recommendations to manage weeks of supply, support sales and in-stock, address order blocks, and create flow orders for non-replenishable items.
Item, Assortment, and Distribution Readiness
- Validate new item setup, master data, item and PPK configuration, cost and system alignment, babies/shippers, final door lists, and intended distribution before order execution.
- Monitor traited and valid distribution weekly and maintain heal-date tracking for store and eCommerce items.
- Review replenishment profiles, seasonality, rate of sale, forecasts, safety stock, and modular requirements; recommend changes that improve in-stock and inventory productivity.
- Create and maintain a seasonal catalog of store and online item numbers and ensure replenishment reference tools remain accurate and current.
- Partner on pre-season and in-season planning, including item forecasts, flow profiles, supply plans, set orders, promotional builds, peak-season inventory, and end-of-life management.
Reporting, Forecasting, and Analytics
- Provide recurring reporting and executive-ready commentary on in-stock, fill rate, OTIF, SQEP/FMP, order status, supply plan, due-ins, distribution, and heal dates.
- Maintain and analyze the Omni Heal Date Tracker, in-stock and fill-rate reporting, external Walmart performance files, and other replenishment scorecards.
- Support ship forecasting through weekly risk and opportunity identification, order-volume visibility, inventory availability, and recovery recommendations.
- Use data to identify root causes, quantify business impact, communicate recovery timing, and influence decisions with Walmart and internal partners.
- Provide ad hoc analysis to support customer decisions, operational recovery, planning, sales, and leadership reviews.
Supply Chain, Compliance, and Issue Resolution
- Partner with LS&Co. Logistics, Distribution, Customer Success, EDI, CRM, CIM, and DC teams to improve shipping, inbound receiving, routing, and operational execution.
- Lead or actively support DC shipping and operational calls, including preparation of a focused agenda and follow-up on commitments.
- Manage OTIF, SQEP, FMP, accounting, shortage, and supplier-compliance claims, validations, reconciliations, and credit-memo support with internal and external partners.
- Troubleshoot order errors, EDI and ASN issues, Remedy tickets, CSC rework, return authorizations, missed pickups, and other replenishment exceptions through resolution.
- Support quarterly DC closure planning and templates, including customer communication, order-flow considerations, and risk mitigation.
Annual Events and AEX Execution
- Support Annual Event and AEX replenishment execution, including master-data validation, test POs, order creation, system-to-system order validation, PPK validation, inbound tracking, receiving tracking, and load-building coordination.
- Partner with the Annual Event team lead, Replenishment Manager, Customer Success, distribution, and logistics partners to identify execution risks and protect shipment timing and revenue recognition.
- Retrieve and validate DC purchase orders from NOVA, monitor receiving, and maintain clear status reporting through completion.
Ways of Working and Continuous Improvement
- Develop and maintain replenishment standard operating procedures, trackers, reporting routines, and clear sources of truth.
- Drive process simplification, hindsight reviews, cross-training, and continuous improvement across replenishment and order-management activities.
- Operate with strong ownership, urgency, accuracy, and collaboration in a fast-paced, matrixed environment while managing multiple priorities.
REQUIRED SKILLS
- Advanced Microsoft Office skills, particularly Excel, with experience handling large data sets, complex formulas, lookups, and PivotTables; Microsoft Access experience is a plus.
- Strong analytical and problem-solving capability, with the ability to translate operational data into a concise business story, recommendation, and action plan.
- Proven ability to collaborate and communicate effectively with customers and cross-functional partners to deliver results.
- High attention to detail, disciplined follow-through, and the ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ability to challenge the status quo, streamline processes, and improve ways of working.
- Positive, solutions-oriented approach and a strong interest in LS&Co., retail, and the Walmart business.
MINIMUM QUALIFICATIONS
- Bachelor's degree in business, supply chain, logistics, or a related field and at least 2 years of experience in order management, replenishment, supply chain, or logistics supporting Walmart and/or Sam's Club.
- Working knowledge of DSDC retail replenishment, order management, inventory flow, in-stock, fill rate, and supplier-compliance metrics.
PREFERRED QUALIFICATIONS
- Experience with Walmart replenishment and order-management tools and processes, including Scintilla/Luminate, NOVA, WEBI, OMS, AIMS, Supplier One, or related platforms.
- Experience with Tableau, SAP, or similar analytical and enterprise systems.