Repairable Auto Adjuster

Shelter Insurance Companies; Little Rock (AR); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Prescription drug insurance

401(k) savings and profit sharing

Paid time off

Job summary

Shelter Insurance Companies is seeking an engaged Auto Adjuster to investigate, evaluate, and settle automobile material damage claims in the Little Rock area. You will determine coverage and liability, set reserves, and negotiate settlements within authority and policy provisions.

Role requires strong analytical, negotiation and customer service skills, plus proficiency with common office software and auto estimating tools. Some positions may be remote with home internet access.

Qualifications

• Requires strong analytical, organizational and decision‑making skills.
• Superior negotiation, communication and customer service abilities.
• Ability to learn on the job and through claims training.
• Proficiency with word processing software, electronic communications, internet research and auto estimating tools.
• Requires a basic to advancing knowledge of auto repair.

Responsibilities

• Investigate, evaluate, and settle automobile material damage claims.
• Determine coverage and liability, set reserves, and negotiate settlements within authority and company procedures.
• May support catastrophe teams for auto losses as assigned.

Skills

Analytical skills

Organizational skills

Decision‑making

Negotiation

Communication

Customer service

Learning on the job

Claims training

Technology proficiency

Automobile repair knowledge

Licenses knowledge

Remote work readiness

Tools

Word processing software

Internet research

Automobile estimating software

Job description

Repairable Auto Adjuster

A company built to serve you. It's your career, Shelter it!

Repairable Auto Adjuster

$23.82 - $33.38 minimum starting pay

Job Level: Individual Contributor

Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this range is the starting base pay only and does not consider other components that make up the total rewards package for the position.

What You Will Be Doing

Investigate, evaluate, and settle automobile material damage claims. Determine coverage and liability, set reserves, and negotiate settlements within authority and in accordance with company procedures, policy provisions, and legal obligations. May support catastrophe teams for auto losses as assigned.

What We're Looking For

• Requires excellent analytical, organizational, and decision‑making skills.
• Superior skills in negotiation, communication and customer service are required.
• Ability to learn on‑the‑job and through claims training courses of insurance policy coverage analysis and interpretation, and motor vehicle estimating.
• Must exhibit strong skills in technology to include keyboarding and familiarity with word processing software, electronic communications, automobile estimating software, and internet research capabilities.
• Requires good basic but advancing knowledge of automobile repair.
• Will be required to acquire and maintain state licenses as applicable.
• A minimum of two years general business experience is preferred in an insurance setting, demonstrating experience in organization, communication, negotiation, and decision‑making.
• For remote adjusters: must have high‑speed internet access at home to support internal systems.
• Ability to perform the essential functions of the position, with or without a reasonable accommodation.

Benefits

Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:

• Health, Dental, Voluntary Vision and Prescription Drug Insurance
• Savings and Profit Sharing 401(k)
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays
• Vitality Wellness Program
• "Dress for Your Day" Dress Code
• Flexible Scheduling
• And much more!

#IND1#

09/17/2026