Repair Technician - Production Film Camera

ActionLink; Paramus (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Repair Technician, where you will troubleshoot and repair professional camera equipment. This role offers the chance to work with cutting-edge technology and engage with passionate professionals in the field of photography and videography. With a focus on customer satisfaction, your expertise will ensure that clients receive top-notch service for their beloved gear. Enjoy a competitive hourly wage, comprehensive benefits, and the opportunity to represent a prestigious brand in imaging. If you have a knack for problem-solving and a passion for technology, this is the perfect opportunity for you!

Benefits

Paid training

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) option with employer match

Paid vacation

Paid holidays

Qualifications

• 4+ years of hands-on repair experience in electronic equipment.
• Strong understanding of camera repair principles and procedures.

Responsibilities

• Troubleshoot and repair electronic and camera products.
• Provide efficient service support to client products.

Skills

Repair of electronic equipment

Customer service skills

Digital circuitry knowledge

Analog circuitry knowledge

Precision soldering

Microsoft Excel

Microsoft Word

Education

Associate degree in electronics

Tools

Testing equipment

Precision hand tools

Job description

Do you have a technical knack for resolving issues hidden within the intricate circuits of professional production equipment?

When others see a broken or malfunctioning camera, do you see a puzzle waiting to be solved?

If so, ActionLink wants YOU to join our Sony Account Repair Team and dive into the latest technological advancements in digital imaging!

Position Overview

The Repair Technician will troubleshoot and repair customer-owned Sony equipment focusing on the evaluation and repair of professional camcorders, ENG (Electronic News Gathering), and cinema, film, and production type equipment. The role also requires completion of related administrative tasks, which will include some data entry of evaluation findings and part numbers along with completion of work orders for assigned jobs.

As our Sony Repair Technician, you will interact with diverse, passionate photographers and production professionals who entrust their beloved gear to you. Your empathy, expert know-how, and communication skills will make their day.

Schedule & Location

• 40 hours per week
• Mon - Fri 8:30am - 5:00pm
• Sony Electronics Solutions Facility located at 115 W Century Rd, Paramus, NJ 07652

What We Offer

• Represent one of the world's largest and highest quality brands in imaging
• The wage range for this position is $29.00 to $32.00 per hour commensurate with experience.
• Paid training
• Medical, dental, vision, life, and prescription insurance plans
• W2 employment with biweekly pay schedule & direct deposit
• 401(k) option with employer match
• Paid vacation, personal, & sick time
• Paid holidays

Duties

• Troubleshoot, diagnose, and repair electronic & camera products correctly
• Meet customer demands by providing efficient and responsive service support to client products
• Maintain performance levels that are aligned with service metrics
• Use dedicated testing and service equipment
• Related administrative tasks such as data entry of evaluation findings
• Report and record keep product failures, trends, and serviceability
• Additional duties as assigned

Qualifications

• Minimum of four (4) years of experience in the hands-on repair and service of electronic equipment, preferably professional photo/video servicing
• Associate degree in electronics or equivalent with emphasis on electronic equipment
• Strong understanding of Professional Camera and Professional Display Monitor repair principles and procedures.
• Ability to perform delicate OHB camera sensor and filter cleanings.
• Proficient knowledge of digital and analog circuitry
• Knowledge and use of sophisticated test equipment in the repair process
• Ability to read and interpret electronic schematics
• Experience in precision soldering
• Demonstrated basic skills with precision hand tools and test equipment
• Knowledgeable of ESD (Electrostatic Discharge) procedures or willing to learn
• Good working knowledge of basic PC skills, including Microsoft Excel, Word and standard software applications
• Excellent communication and customer service skills

Physical Requirements

• Able to use a computer, phone, and other standard office equipment
• Must be mobile and able to sit and/or stand for four (4) hours
• Able to lift 35 lbs. from floor to chest level
• Basic understanding and manual dexterity to use various hand-held and power tools
• Must be able to follow very specific instructions on complicated alignments as directed.
• Must be able to don a “clean suit” when required for OHB senor cleanings.
• Smartphone with internet access/data plan

We are an equal employment opportunity employer.

#SONYREP