Repair Technician - 1st Shift

Stryker; Kalamazoo (MI); On-site; USD 28,000 - 34,000; Full time

Job summary

Stryker is seeking a Repair Technician in Kalamazoo, Michigan, to perform in-house servicing and repair of company products. You will diagnose issues, calibrate repaired products, and document outcomes to support product reliability.

The role requires lifting up to 50 lbs, flexibility in hours, and proficiency with SAP and Microsoft Office. 1st shift, Mon–Fri, with possible overtime, and a strong focus on quality.

Qualifications

• Capable of lifting up to 50 lbs occasionally and up to 20 lbs continuously.
• Flexible hours to support business needs.
• High School Diploma or GED required.
• Experience with SAP and Microsoft Office preferred.

Responsibilities

• Receive, test, repair, and ship products with independent judgement to ensure quality and proper procedures.
• Diagnose mechanical, hardware, software and system failures using established procedures.
• Perform maintenance, testing and calibration of repaired products.
• Prepare reports analyzing product failure trends and service issues.
• Follow documented instructions and work from engineering drawings.
• Assist peers and coach others in repairs and international tasks.
• Ensure documentation, orderly workstation, and compliance with material flow processes.

Skills

Lifting capability 50 lbs

Flexible hours

SAP

Microsoft Office

Education

High School Diploma or GED

Tools

SAP

Microsoft Office (Excel, Word)

Job description

What You Will Do

As a Repair Technician, you will perform in-house servicing and repair of company products.

• Receive, test, repair, and ship various products using considerable independent judgement to ensure quality, correctness, and proper procedures are used
• Diagnoses mechanical, hardware, software and systems failures using established procedures
• Perform maintenance, testing and calibration of repaired products
• Resolve issues independently and update the support team as required
• Prepares reports for analysis of product failure trends and service ability issues
• Assist others in resolving their issues, offers advice and possible solutions to them
• Work from engineering drawings and/or follow documented instructions
• Perform shipping tasks and coach peers associated with international repair
• Comply with documentation procedures, maintain an orderly, compliant workstation, understand and use material flow processes accurately, and exceed productivity and/or service level goals

Schedule

• 1st Shift, Mon - Fri, 6am - 2:30pm
• Overtime based on business needs

What You Will Do

• Receive, test, repair, and ship various products using considerable independent judgement to ensure quality, correctness, and proper procedures are used
• Diagnoses mechanical, hardware, software and systems failures using established procedures
• Perform maintenance, testing and calibration of repaired products
• Resolve issues independently and update the support team as required
• Prepares reports for analysis of product failure trends and service ability issues
• Assist others in resolving their issues, offers advice and possible solutions to them
• Work from engineering drawings and/or follow documented instructions
• Perform shipping tasks and coach peers associated with international repair
• Comply with documentation procedures, maintain an orderly, compliant workstation, understand and use material flow processes accurately, and exceed productivity and/or service level goals

What You Need

Required:

• Capable of exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly
• Ability to work flexible hours, as needed to support the business needs

Preferred:

• High School Diploma or GED
• One (1) year relevant work experience
• Repairing machinery, consoles, equipment
• Experience in SAP, Microsoft Office (Excel, Word)

$20.08 - $25.28 USD Hourly

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.