Repair Specialist

Safelite Group; Kalamazoo (MI); On-site; USD 56,592,000 - 71,635,000; Full time

Benefits offered by this job

Benefits package worth $10k+

Tuition reimbursement

Paid training and tools

Job summary

Safelite Group in Kalamazoo, MI is seeking a Repair Specialist to learn and perform vehicle glass repairs without full replacement. Training will cover the Safelite Way of Fitting under experienced supervision.

You will repair chips and cracks, manage work orders via the MRM system, and keep customer vehicles clean while traveling to sites. Safe driving and flexible hours are required; Safelite provides tools and ongoing support.

Qualifications

• High School Diploma/GED/Equivalent required.
• Valid state-issued driver’s license required.
• On-the-job training and Safelite SafeTech certification.
• Ability to operate a Safelite van and maintain a safe driving record.
• Flexibility with hours and days; outdoor work in varied weather.

Responsibilities

• Learn to repair vehicle glass in classroom and hands-on training.
• Repair chips, cracks and other auto glass issues on customer vehicles.
• Manage work orders and customer documentation with Safelite MRM technology.
• Clean vehicle and perform housekeeping in vehicle and shop.
• Safely operate company fleet vehicle to customer locations.
• Other duties as assigned.

Skills

Driver's license

Customer service

Flexibility

Professional appearance

Safety awareness

Education

High School Diploma/GED/Equivalent

Tools

Safelite SafeTech certification

Job description

The Repair Specialist performs vehicle glass repairs whenever a glass replacement is not required. Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical experience.

What You’ll Get

• Competitive weekly base pay starting at $19.75/hour.
• A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’ll Do

• Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.
• Repair chips, cracks and other auto glass related issues on customer vehicles.
• Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
• Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop.
• Safely and professionally operate a company fleet vehicle to and from customer locations.
• All other duties as assigned.

What You’ll Need

• High School Diploma/GED/Equivalent required.
• Valid state-issued driver’s license required.
• On-the-job training/completion of Safelite SafeTech™ certification.
• The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record.
• Flexibility with hours and days trained/worked, as workloads fluctuate.
• Comfort working outside in a variety of weather conditions.
• Present a professional appearance and wear personal protective equipment.
• Physical requirements: lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs., safely operate various equipment including hand and power tools, working at elevated heights, remaining on your feet for extended periods.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This job description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.