Repair Service Specialist

Safelite Fulfilment; Sioux City (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Benefits package

401(k) match

Medical coverage

Paid time off

Tuition reimbursement

Training & tools

Job summary

Safelite Fulfilment is seeking a Repair Specialist to learn and perform vehicle glass repairs when a full replacement isn’t needed. You’ll participate in a paid, formal training program to master repairs with guidance from experienced technicians and leaders.

The role requires a high school diploma or equivalent, a valid driver’s license, and Safelite SafeTech certification through on-the-job training. Expect flexible hours, outdoor work, and local travel using Safelite vans.

Qualifications

• Education: High School Diploma/GED/Equivalent required.
• Valid state-issued driver’s license required.
• On-the-job training/completion of Safelite SafeTech™ certification.
• Ability to operate a Safelite van, following all safety policies and maintain a safe driving record.
• Flexibility with hours and days trained/worked, as workloads fluctuate.
• Comfort working outside in various weather conditions.

Responsibilities

• Learn to repair vehicle glass with classroom and hands-on training.
• Repair chips, cracks and other auto glass issues on customer vehicles.
• Manage work orders, customer documentation and customer communication using MRM technology.
• Clean customer vehicle during wait/idle time and perform housekeeping tasks in vehicle and shop.
• Safely operate a company fleet vehicle to customer locations.
• All other duties as assigned.

Education

High School Diploma/GED/Equivalent

Tools

MRM technology

Job description

Company Overview

Does this position interest you? We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

Job Overview

The Repair Specialist, which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacement is not required. Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical experience.

What You’ll Get

• Competitive weekly base pay starting at $18/hour.
• A benefits package valued at more than $10k*.
• 401(k) plan with company matching.
• Medical coverage plans customized to suit your needs.
• Commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.

View all our health, wealth and life offerings at www.safelitebenefits.com.

What You’ll Do

• Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.
• Repair chips, cracks and other auto glass related issues on customer vehicles.
• Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
• Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop.
• Safely and professionally operate a company fleet vehicle to and from customer locations.
• All other duties as assigned.

What You’ll Need

• Education: High School Diploma/GED/Equivalent required.
• Valid state-issued driver’s license required.
• On-the-job training/completion of Safelite SafeTech™ certification.
• Ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record.
• Flexibility with hours and days trained/worked, as workloads fluctuate.
• Comfort working outside in a variety of weather conditions.
• Present a professional appearance and wear personal protective equipment.
• Physical requirements: lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs., safely operate various equipment including hand and power tools, working at elevated heights, remaining on your feet for extended periods.

Diversity & Inclusion

Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer.

Accommodations

Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.

Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

About Safelite

Safelite® was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite® AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops™ across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services.

We’re People Powered: Our people come first. We care about your well-being and we’ll give you what you need to have a happy work/life. We’re good at what we do: we’re proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron®, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - we’ve even recycled 107K+ tons of glass to date. We’re diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients.