Repair and Tool Technician

The Home Depot; Wasilla (AK); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer in Alaska is seeking Repair and Tool Technicians to evaluate and repair small engines, outdoor power equipment, and electrical devices. The technicians will provide customer service in Tool Rental, maintain tool inventory, and ensure equipment is operational. Candidates must possess strong knowledge of tools and repair processes. This role is critical in enhancing customer experience and operational efficiency within the tool rental department.

Qualifications

• Thorough knowledge of all tools and equipment is required.
• Experience with repair of handheld electrical devices is beneficial.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service to store customers in Tool Rental.
• Manage tool inventory and ensure proper maintenance.

Skills

Knowledge of small engines and outdoor power equipment

Effective customer service skills

Tool inventory management

Ability to demonstrate tool use

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.