Repair and Tool Technician

The Home Depot; Spokane (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Paid parental leave

Six paid holidays

Medical insurance

Dental insurance

Vision insurance

Tuition reimbursement

401K with company match

ESPP

Profit-sharing bonuses

Job summary

The Home Depot in Spokane is hiring a Repair and Tool Technician to service and fix small engines, outdoor power equipment, and handheld devices within Tool Rental Centers and repair centers.

You will write rental contracts and repair invoices, verify unit operation, and demonstrate proper usage when needed, while maintaining inventory and ensuring quality repairs for return to stores.

Qualifications

• Must have thorough knowledge of all tools and be able to manage tool inventory effectively.
• Experience assisting customers in a hardware or rental setting is a plus.

Responsibilities

• Provide service to store customers in Tool Rental, including writing contracts and invoices for equipment rental and tool repairs.
• Repair and maintain equipment in the Tool Rental department and ensure it operates correctly.
• Demonstrate proper use of tools and advise customers on safe operation as needed.
• Maintain and organize tool inventory; repair units before returning them to the sales floor.
• In non-store locations, ensure units are repaired, tested for quality, and cleaned before returning to the originating store.

Skills

Customer service

Tool knowledge

Tools

Tool inventory management

Job description

150920BR

Job Description

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

Tool Rental Service Technician: $21.50

Benefits

• paid vacation1
• paid sick leave2
• paid parental leave
• six paid holidays
• medical
• dental
• vision
• tuition reimbursement
• 401K with company match
• ESPP
• profit-sharing bonuses
• and/or other benefits (benefits vary based on the associate's salaried/hourly status and full-time/part-time status)

1 Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; PT will be eligible for 20 hours of paid vacation time after 6 months of continuous service; Temporary associates are not eligible for vacation benefits.

2 Sick time (Washington State, Spokane, and Tacoma) Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater.

Sick time (Seattle) Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 30 hours worked or 2 hours per month, whichever is greater.