Repair and Tool Technician

The Home Depot; Seattle (WA); On-site; USD 28,981 - 41,276; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

401K with company match

Tuition reimbursement

Profit-sharing bonuses

Job summary

A leading home improvement retailer based in Seattle seeks a Tool Rental Service Technician responsible for evaluating and repairing small engines and outdoor power equipment. This role involves providing customer service within Tool Rental, handling equipment maintenance, and ensuring tools are in working order. The ideal candidate should have in-depth knowledge of tools and experience in managing tool inventory. This position offers competitive pay and benefits including vacation, sick leave, and more.

Qualifications

• Thorough knowledge of all tools and outdoor equipment.
• Ability to manage tool inventory and perform repairs.

Responsibilities

• Evaluate and repair small engines and power equipment.
• Provide customer service in Tool Rental and support repair needs.
• Ensure tools are maintained and demonstrate their use.

Job description

Position Purpose

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment, and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians are expected to provide service to store customers in Tool Rental, which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure the tool is operating properly, and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day‑to‑day operation and maintenance of equipment in the tool rental department. In non‑store locations, technicians will ensure units are repaired, tested for the quality of the repair, and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.

Benefits

• Paid vacation1
• Paid sick leave2
• Paid parental leave
• Six paid holidays
• Medical, dental, and vision coverage
• Tuition reimbursement
• 401K with company match
• ESPP
• Profit‑sharing bonuses
• And/or other benefits (benefits vary based on the associate’s salaried/hourly status and full‑time/part‑time status).

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Salary

Tool Rental Service Technician: $25.50

Vacation Eligibility

Salaried associates are eligible for 2 weeks of vacation in their first year; full‑time hourly associates will be eligible for 40 hours of paid vacation time after 6 months of continuous service; part‑time associates will be eligible for 20 hours of paid vacation time after 6 months of continuous service; temporary associates are not eligible for vacation benefits.

Sick Time – Washington State, Spokane, and Tacoma

Salary and temporary associates will earn 1 hour of sick time for every 40 hours worked; full‑time associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; part‑time associates will earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater.

Sick Time – Seattle

Salary and temporary associates will earn 1 hour of sick time for every 30 hours worked; full‑time associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater; part‑time associates will earn 1 hour of sick time for every 30 hours worked or 2 hours per month, whichever is greater.

Job Posting

Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job‑related knowledge, skills, experience, and availability.