Repair and Tool Technician

The Home Depot; Novi (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

The Home Depot is seeking a Repair and Tool Technician to evaluate and repair small engines and outdoor power equipment. This role spans both our Tool Rental Centers in stores and repair centers, where you will assist customers with repairs and rentals.

Responsibilities include diagnosing repairs, maintaining inventory, and ensuring equipment is clean and functional before returning to customers. A thorough knowledge of tools and strong customer service are essential.

Qualifications

• Experience with small engines or outdoor power equipment preferred.
• Ability to diagnose and repair handheld electrical devices.

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service in Tool Rental Center and repair center environments.
• Maintain tool inventory and ensure tools are repaired and cleaned before return.
• Assist with writing customer contracts and invoices for rentals and repairs.

Job description

83825BR

Job Description

Position Purpose:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.