Repair and Tool Technician

The Home Depot; Latham (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

The Home Depot is seeking Repair and Tool Technicians to evaluate and repair small engines, outdoor power equipment and handheld electrical devices. You will work in stores with Tool Rental Centers and in repair centers, assisting customers with rentals and repairs and handling related contracts and invoices.

Technicians maintain tool inventories, ensure proper operation, and document repairs. In non-store locations you will verify repairs and quality before returning units to the originating

Responsibilities

• Evaluate and repair small engines and outdoor power equipment.
• Provide service in Tool Rental Centers and in repair centers.
• Write customer contracts and invoices for rentals and repairs when in-store.
• Maintain and operate equipment in the tool rental department.
• Test repaired units for quality before returning to the store of origin.

Job description

Position Purpose:

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.