Rep, CRO Mobile Examiner - (P/T) - ExamOne/Springdale AR area

QUEST DIAGNOSTICS INC; North Little Rock (AR); Remote; USD 60,000 - 80,000; Part time

Job summary

A healthcare diagnostics company in North Little Rock, Arkansas is seeking a Mobile Examiner. The primary responsibility includes conducting mobile exams and maintaining a safe environment for applicants. Candidates must have phlebotomy experience, with a minimum of 100 documented blood draws. The role is remote with flexible hours and travel requirements. Competitive candidates will demonstrate strong interpersonal skills and organizational abilities.

Qualifications

• Minimum 100 documented successful blood draws.
• Minimum one-year phlebotomy experience.
• Must have valid driver license with clean driving record.

Responsibilities

• Ensures all specimens are collected accurately and on time.
• Collects specimens according to established procedures.
• Packages specimens for transport and ships to the indicated lab.

Skills

Excellent interpersonal and communication skills

Strong organizational skills

Basic computer skills

Education

High School Diploma or Equivalent

Tools

Phlebotomy or Medical Assistant certification

Job description

Job Description

Under the direction of the Branch Manager or Field Leader, the Mobile Examiner's primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time. Maintain a safe and professional environment for applicants, clients, and employees, perform with confidence all aspects of an insurance exam, including specimen collection and processing duties following established practices and procedures. May also be required to act as coach, mentor, instructor and resource person for new employees who have completed the required phlebotomy training program.

Location North Little Rock, Arkansas • Job function Operations • Job family Per Diem Examiner • Shift Day • Employee type On-Call • Work mode Remote

Responsibilities

• Ensures all specimens are collected accurately and on time.
• Collects specimens according to established procedures.
• Conducts in-center and mobile exams, including taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Collects specimens for pre-employment drug screenings and other Quest Diagnostics services.
• Completes application packets and other paperwork accurately.
• Labels, centrifuges and splits specimens as required by test order.
• Uploads and completes cases in portal within 24 hours on weekdays and within 48 hours on weekends.
• Packages specimens for transport and ships to the indicated lab.

• Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination.
• Maintains records of each specimen collected; submits original paperwork to destination; provides customer service to clients.

• Follows current Examiner’s Manual and departmental policies, protocols and procedures (e.g., Safety, Compliance, QA, Employee Handbook).
• Maintains all phlebotomy logs and maintains an error rate of no more than 3%.
• Confirms exams with clients the day before appointment and updates case status at time of confirmation.
• Corrects non-applicant errors within a 24-hour timeframe.
• Submits accurate time, travel, and expense logs as directed; clocks in/out for work assignments; provides travel logs when applicable.
• Performs additional responsibilities as required; ensures facilities/work areas are neat, clean, and in good repair; assists with inventory, stock, and supply orders as needed.

• Demonstrates organizational commitment: adheres to grooming and dress code; wears company ID; punctuality; professional communication with customers, agents, applicants, coworkers, and the public; escalates unresolved problems to the appropriate Manager or Supervisor; maintains courtesy at all times.
• Acts as mentor and resource for new employees; assists with SOP implementation and dissemination of technical information to the team.
• Travel flexibility (up to 25 miles radius) and variable work hours; maintain availability in Examview.

Qualifications

Required Work Experience:

• Minimum 100 documented successful blood draws.
• Minimum one-year phlebotomy experience; pediatric and geriatric experience is a plus.

Preferred Work Experience:

• Urine or hair follicle collection and EKG experience preferred.

Physical and Mental Requirements:

• Sitting/standing for periods; driving to/from assignments; lift up to 40 pounds; multitask; flexible weekends/holidays/overtime; possible on-call duties.
• Must have valid driver license with clean driving record and reliable transportation.

Knowledge:

N/A

Skills:

• Excellent interpersonal and communication skills; professional demeanor with patients and staff.
• Strong organizational skills; ability to manage multiple concerns professionally.
• Basic computer skills and ability to learn new software; ability to make decisions per established procedures and seek supervision when appropriate.
• Ability to work in a rapidly changing environment.

Education
High School Diploma or Equivalent

License/Certifications
Phlebotomy or Medical Assistant certification

Quest Diagnostics honors our service members and encourages veterans to apply. Equal Opportunity Employer statement applies. Quest Diagnostics is an equal employment opportunity employer and complies with applicable laws prohibiting discrimination.

Quest Diagnostics is committed to providing reasonable accommodations during the employment process; if you need an accommodation, please contact us.