Enable job alerts via email!
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
An established industry player invites you to join their dynamic team as a Casino Cashier Representative. In this exciting role, you will enhance guest experiences through exceptional service and accurate monetary transactions. Your contributions will help create unforgettable memories for guests while upholding the highest standards of service. With opportunities for professional growth and a vibrant work environment, this position promises to be both rewarding and engaging. If you thrive in a fast-paced setting and are passionate about delivering top-notch service, this is the perfect opportunity for you.
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The Mandalay Bay Casino Cashier Representative's role involves enhancing the service experience through accurate processing of customer and inter-departmental monetary transactions, delivering excellent guest service, and promoting the MGM Rewards program. All duties are to be performed inaccordance with federal, state and local laws, regulations, and ordinances, as well as department and Company policies, practices, andprocedures. By delivering exceptional customer service you will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us.
THE STARTING PAY RATE: $17.50 / Per Hour
THE DAY-TO-DAY:
Executes Casino Credit Policies including marker payments, issuance, deposits, and withdrawals
Executes Chip Bank duties such as Fills and Credits to the Pit and in the Cage
Assists guests with transactional needs within established guidelines
Ensures security of Company assets, including cash, chips, and tokens throughout the shift
Promotes, educates, and facilitates guest enrollment into the MGM Rewards program, MyVegas rewards program, and MGM Rewards Mastercard program
Issues FREEPLAY, complimentary play coupons, and adjusts tier credits for guests as per company policies
Upholds the highest standards of S.H.O.W. guest service program, addressing guest complaints by escalating to the Casino Cage Shift Supervisor
Uses Thorough knowledge of the Company's AML/Suspicious activity policy, promptly notifying Leadership of any unusual events, circumstances, missing items, or suspected theft
Demonstrates principles of responsible gaming, consistently promoting GameSense to all guests
Conducts end-of-shift balancing of all appropriate banks within the Cage under supervision, adhering to the departmental variance policy
Completes all required reports and forms accurately in compliance with Title 31 regulations
THE IDEAL CANDIDATE:
Must be 21 years of age or older
High school diploma, GED or equivalent
Nevada State Gaming Registration
Must be able to work various shifts, including weekends and all holidays
One (1) year of previous bank teller or casino cage experience preferred
Proficiency in fundamental mathematical skills such as addition, subtraction, multiplication, division, and money handling
THE PERKS & BENEFITS:
Free meals in our Mandalay Bay employee dining room
Free parking on and off-shift at all MGM Resorts properties
Health & Income Protection benefits (for eligible employees)
Professional and personal development opportunities through employee programs and network groups
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11429
Are you ready to JOIN THE SHOW? Apply today!