REO Closing Specialist II

Coast One Mortgage; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Matching

Maternity Leave

Tuition Reimbursement

Employee Mortgage Loan Program

Volunteer Time Off

Matching Gifts

Job summary

Newrez is seeking a REO Closing Specialist II to manage a portfolio of Under Contract Real Estate Owned assets across multiple states. The role requires handling 100–200 assets, ensuring accurate closing documents, timely closings, and coordinating with closing agents, attorneys, and brokers.

The ideal candidate will have 2–4 years of real estate closing experience, a high school diploma or equivalent, and strong negotiation and customer service skills.

Qualifications

• Extensive knowledge of real estate closing documentation and procedures.
• Strong persuasion and negotiation skills.
• Excellent verbal and written communication and customer service abilities.
• Ability to multi-task in a fast-paced closing environment.
• Capable of basic mathematical calculations.

Responsibilities

• Adhere to company policy, procedures, and timelines.
• Manage a multi-state closing portfolio of 100–200 REO assets.
• Review and clear title and closing documents for accuracy.
• Ensure wires are received and funds posted correctly.
• Train and oversee closing agents’ performance.
• Maintain strong partnerships with closing agents, attorneys, and real estate agents.

Skills

Persuasion

Negotiation

Communication

Customer service

Multi-tasking

Problem solving

Numerical ability

Education

High school diploma or equivalent

Job description

Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function

The REO Closing Specialist II will manage a portfolio of Under Contract Real Estate Owned Assets (REO). They will handle a total portfolio of 100 to 200 assets.

Principal Duties

• Adhere to company policy, procedures, and timelines.
• Ability to work multi-state closing portfolio.
• Have a comprehensive understanding of the closing process.
• Ability to review and clear title.
• Comply with all internal directive and investor requirements.
• Maintain strong partnerships with closing agents, attorneys, and real estate agents.
• Train and oversee closing agents’ performance.
• Reviews closing documents to ensure they are correct and complete.
• Ensure wires are received and funds are posted correctly.
• Adhere to strict closing timelines.
• Performs related duties as assigned by management.

Education and Experience Requirements

• High school diploma or equivalent, required.
• 2-4 years’ real estate closing experience is required.
• Notary considered a plus.

Knowledge, Skill, and Ability Requirements

• Extensive knowledge of real estate closing documentation and procedures
• Strong persuasion and negotiation skills
• Strong oral/written communication skills
• Excellent customer service skills
• Ability to work efficiently in a multi-tasked environment.
• Ability to workout complex problem with minimal supervision
• Ability to perform basic mathematical calculations.

Additional Information

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Why Newrez

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) Retirement plan with employer match
• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
• Adoption Assistance
• Tuition & Certification reimbursement
• Employee Mortgage Loan Program
• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
• Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
• Matching Gifts Program - dollar-for-dollar up to $1,000
• Access to grants, nonprofit resources, and volunteer opportunities
• More than $6,000,000 donated since 2020
• 1 in 5 employees participates in at least one Employee Resource Group (ERG)

Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

The right company in the right industry. In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans. In addition to offering an in-demand product, there are two things you should know about us: We value and reward entrepreneurial spirit, and we are growing. Few lenders are as innovative, as financially solid, as well managed and on track to become America’s leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here. These competitive advantages set us apart, and they’re why you can grow with us for the long term.