Renton/ Kent Property Manager

Haven Property Management; Renton (WA); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible schedule

Professional development assistance

Job summary

Haven Property Management seeks an experienced Property Manager to oversee relationships between homeowners, tenants, and the company. You will act as the steward of property owners’ interests while ensuring a safe, pleasant tenant experience and promoting Haven’s service offerings.

You will communicate clearly, coordinate with internal teams, and deliver tasks on time or faster, including on-site visits and inspections across assigned properties in the Puget Sound region.

Qualifications

• Real estate license for the relevant state is required.
• Proven property management experience and tenant relations.
• Strong communication and customer service skills.
• Organizational and time-management abilities to handle tasks.
• Proficiency with AppFolio, Monday.com, Teams and Office tools.
• Knowledge of local property laws and best practices.

Responsibilities

• Lead owner relations with follow-up and follow-through.
• Conduct new owner meetings and property evaluations.
• Execute owner management agreements and renewals.
• Perform property pre-inspections and implement agreed items.
• Upload properties into AppFoilo and manage showings.
• Show properties to tenants and review applications.
• Manage move-in processes and tenant relations ongoing.
• Carry out property inspections and lease renewals as needed.
• Handle move-out work and property turns.
• Address escalations from other departments.

Skills

Communication skills

Problem-solving

Customer service

Time management

Tech proficiency

Education

Washington Real Estate License

Driver's License

Tools

AppFolio

Monday.com

Microsoft Teams

Microsoft Office

Job description

Benefits:

• Paid time off
• 401(k) matching
• Bonus based on performance
• Company parties

Job Title: Property Manager

Job State: Full-Time / 40 hours per week

Reports To: Portfolio Manager

Location: Renton, Kent, Auburn, Federal Way, Covington

Company Description

Haven Property Management is a full-service residential management company based in Federal Way, WA. Focused on simplifying property management, we offer tailored solutions to assist homeowners with rental properties in the Puget Sound region. Our primary goal is to help property owners maximize the value of their real estate investments while fostering strong, lasting relationships. At Haven, we are committed to ensuring seamless and transparent property management experiences for both property owners and tenants.

Role Description

Property Managers are directly responsible for the relationships between homeowners, tenants, and Haven Property Management. Being a good steward of the property owner's interests while providing a safe and enjoyable experience for our tenants. Selling the service offerings of Haven and representing the company standards at the highest levels. Clear communication with clients and intercompany personal to deliver in the required timelines at or above set expectations.

Qualifications

• Washington State Real Estate License (non-negotiable, must be licensed prior to starting)
• Property management experience, including tenant relations, rental inspections, lease administration, and coordinating maintenance
• Communication skills, problem-solving, and ability to provide exceptional customer service
• Organizational and time-management skills to handle multiple tasks efficiently
• Proficiency in technology tools and software used for property management
• Understanding of local property management laws, regulations, and best practices
• Prior experience in the real estate or property management industry is a plus

Important Note:

This role involves scheduling and driving between rental properties, and would require an applicant to have their own vehicle, cellphone, and home computer/laptop, if working remotely. Desktop computer and desk phone provided at office. Primary responsibility for role will be all tasks that are onsite at rental homes.

This includes but is not limited to, tenant placement, move-in and move-out processes.

Areas of Responsibility:

• Owner leads (follow up, follow through)
• New owner meetings and property evaluations
• Owner management agreement execution
• Preform property pre-inspections, present and execute on agreed items
• Property upload into AppFoilo (go-live when applicable)
• Property Showings
• Tenant application review and presenting the primary applicant
• Perform move-in process with tenants
• Perform property inspections
• Process lease renewals when applicable
• Perform move-out process and manage turn work
• Ongoing tenant relations (HOA notices, delinquencies, etc.)
• Ongoing owner relations (owner check-in, fielding direct calls, etc.)
• Property escalations from other departments

Job Requirements:

• Real Estate license for the appropriate state of business
• Personal computer with access to Microsoft Office products
• Personal cell phone
• Driver’s license with reliable transportation
• Understanding of AppFolio, Monday.com, Microsoft Teams and Office software programs
• Solution based out of the box thinking

Salary: $4500-$5000 monthly plus bonus (bonus is commission on placement fees for new tenancies)

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Professional development assistance

Schedule:

• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Experience:

• Customer service: 1 year (Preferred)
• Property Management: 1 year (Preferred)
• Appfolio: 1 year (Preferred)

License/Certification:

• Driver's License (Required)
• Washington Real Estate License (Required)

Flexible work from home options available.