Rentals HVAC Branch Associate

C01 Carrier Corporation; Edgewood (MD); On-site; USD 53,000 - 106,000; Full time

Benefits offered by this job

Health care benefits

Retirement benefits

Paid time off

Paid holidays

Tuition assistance

Job summary

Carrier Global Corporation has an opening for a Rental HVAC Branch Associate in Canton, MI. You will perform deliveries, pickups and installation of portable A/C and heating equipment and serve as the first responder for customer servicing activities.

Role requires a high school diploma or GED, 1+ year of customer service, and a valid driver's license. You must be able to lift 50 lbs frequently and climb a 10 ft ladder; the position offers competitive pay and benefits.

Qualifications

• High school diploma or GED required.
• 1+ year of customer service experience.
• Must have a valid driver's license.
• Ability to lift 50 lbs frequently and up to 75 lbs occasionally.
• Ability to climb a 10 ft ladder.

Responsibilities

• Extensive driving to multiple customer sites daily.
• Job site deliveries, pick-ups and equipment installation of portable A/C and heating equipment.
• Works under moderate supervision to provide product and technical support.
• Conducts technical training and product briefing with customers.
• Troubleshoots technical problems and issues, determines technical solution and recommends solutions.
• Ensure the fleet and required accessories are cleaned, maintained, organized and ready to rent.
• Maintains the warehouse and trucks for optimal efficiency.
• Complete and submit all required paperwork - order write-ups, rental/sales agreements per policy.

Skills

Customer service

Valid driver’s license

Physical ability

Ladder access

Safe driving

Education

High School Diploma or GED

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Job Description

Spot Coolers a wholly-owned subsidiary of Carrier rents and sells commercial portable air-conditioning and heating solutions nationwide helping customers stay up and running. Spot Coolers has an opening for a Rental HVAC Branch Associate in our Canton, MI market. As a Branch Associate you will complete sales deliveries/pickups/customer service calls per the Branch Procedure book to build Spot Coolers reputation as the best company in the business. This role also serves as a first responder for all customer servicing activities - deliveries, pick-ups, equipment swaps, etc.

About this role

About this role This position is for a Rental HVAC Branch Associate who is under moderate supervision. This role is responsible for troubleshooting technical problems and issues, determining technical solutions in accordance with product and customer specifications, and recommending actions to customers.

Key Responsibilities

• Extensive Driving to multiple customer sites daily.
• Job site deliveries, pick-ups and equipment installation of new/rental portable A/C and Heating equipment.
• Works under moderate supervision to provide product and technical support.
• Conducts technical training and product briefing with customers.
• Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications and recommends solutions to customers.
• Ensure the fleet and required accessories are cleaned, maintained, organized and ready to rent.
• Maintains the warehouse and trucks for optimal efficiency.
• Complete and submit all required paperwork - order write-ups, rental/sales agreements per policy.

Required Qualifications

• High School Diploma or GED.
• 1+ years customer Service
• Must have a valid driver’s license.
• Ability to lift 50 lbs frequently and up to 75 lbs occasionally.
• Ability to climb 10ft ladder.

Preferred Qualifications

• Excellent verbal and written communication skills
• Strong phone skills
• Strong organizational skills
• Excellent attention to detail and accuracy
• Basic mechanical skills and comfort using hand tools.

Pay Range

The annual salary for this position is between $53,000.00 - $106,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Employees are eligible for benefits, including:

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.