HVAC Rental Branch Associate – Field Tech & Customer Support

Carrier Global Corporation

Canton Charter Township (MI)

On-site

USD 53,000 - 106,000

Full time

9 days ago

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Benefits offered by this job

Health care benefits

Retirement benefits

Paid time off

Disability insurance

Life Insurance

Tax-advantaged accounts

Tuition assistance

Job summary

Carrier Global Corporation in Canton, MI is hiring a Rental HVAC Branch Associate. You will handle deliveries, pickups, and installation of portable A/C and heating equipment while delivering excellent customer service.

Under moderate supervision, you’ll troubleshoot technical issues, train customers, maintain the fleet and warehouse, and complete rental documents. The role offers competitive pay, benefits and opportunities to grow with a market‑leading climate solution company.

Qualifications

High School Diploma or GED.
1+ years customer service.
Must have a valid driver's license.
Ability to lift 50 lbs frequently and up to 75 lbs occasionally.
Ability to climb 10ft ladder.

Responsibilities

Extensive driving to multiple customer sites daily.
Job site deliveries, pick-ups and equipment installation of new/rental portable A/C and Heating equipment.
Works under moderate supervision to provide product and technical support.
Conducts technical training and product briefing with customers.
Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications and recommends solutions to customers.
Ensure the fleet and required accessories are cleaned, maintained, organized and ready to rent.
Maintains the warehouse and trucks for optimal efficiency.
Complete and submit all required paperwork – order write-ups, rental/sales agreements per policy.