Rentals Coordinator - Heavy Industrial Equipment

Jetstream of Houston; Leeds (AL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Annual bonus potential

Life insurance

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Paid vacation

401(k) with matching contributions

Tuition reimbursement

Smoke-free workplace

Drug-free workplace

Job summary

Jetstream of Houston is seeking an Equipment Rental Center Associate to support daily operations and sales at our Houston-area rental center. You will build customer relationships to secure repeat business and work with Sales Managers to identify opportunities to grow revenue.

Responsibilities include processing rental and sales contracts, coordinating equipment, assisting with inventory, and supporting the service team.

Qualifications

• 1-year customer service in a heavy equipment/machinery environment.
• 1-year of sales experience in an equipment or parts environment.
• Ability to tow non-commercial trailer mounted equipment behind a ¾ or 1-ton truck
• Ability to safely operate a forklift to maneuver and load equipment on trucks.
• Hands-on mechanical aptitude ability
• Proficient in MS Word, Excel, Outlook and JDEdwards (Oracle based)
• Possess the ability to work in a fast-paced environment with initiative and drive under tight timescales and pressure, all while maintaining attention to detail and quality
• Excellent oral and written communication skills
• Valid driver’s license

Responsibilities

• Help facilitate planning and execute the daily operations and sales of the rental center
• Develop and maintain strong relationships with customers in order to gain repeat business
• Leverage Sales Managers in identifying and building relationships with prospective and current customers
• Assess and coordinate proper rental equipment for customers
• Process all rental contracts, sales contracts, and credit memos for all customers at the rental center
• Assist with inventory control of all assets, both parts and fleet
• Coordinate with service department to facilitate make ready of rental, sales, and demo needs
• Perform other duties, assignments and special projects as required.
• Be able to articulate the benefits of products to prospective customers relative to prospects' needs persuasively via the phone or in person
• Learn the competition in order to enhance our rental center ability to deliver to the needs of the customer
• Must be willing and able to answer calls on company provided cell phone outside of working hours.
• Must be willing and able to travel 15%
• Help facilitate planning and execute the daily operations and sales of the rental center
• Develop and maintain strong relationships with customers in order to gain repeat business
• Leverage Sales Managers in identifying and building relationships with prospective and current customers
• Assess and coordinate proper rental equipment for customers
• Process all rental contracts, sales contracts, and credit memos for all customers at the rental center
• Assist with inventory control of all assets, both parts and fleet
• Coordinate with service department to facilitate make ready of rental, sales, and demo needs
• Perform other duties, assignments and special projects as required.
• Be able to articulate the benefits of products to prospective customers relative to prospects' needs persuasively via the phone or in person
• Learn the competition in order to enhance our rental center ability to deliver to the needs of the customer
• Must be willing and able to answer calls on company provided cell phone outside of working hours.
• Must be willing and able to travel 15%

Skills

Customer service

Sales experience

Forklift operation

Trailer towing

Driver's license

MS Word/Excel/Outlook

Mechanical aptitude

Communication skills

Tools

JDEdwards (Oracle)

Job description

• Help facilitate planning and execute the daily operations and sales of the rental center
• Develop and maintain strong relationships with customers in order to gain repeat business
• Leverage Sales Managers in identifying and building relationships with prospective and current customers
• Assess and coordinate proper rental equipment for customers
• Process all rental contracts, sales contracts, and credit memos for all customers at the rental center
• Assist with inventory control of all assets, both parts and fleet
• Coordinate with service department to facilitate make ready of rental, sales, and demo needs
• Perform other duties, assignments and special projects as required.
• Be able to articulate the benefits of products to prospective customers relative to prospects' needs persuasively via the phone or in person
• Learn the competition in order to enhance our rental center ability to deliver to the needs of the customer
• Must be willing and able to answer calls on company provided cell phone outside of working hours.
• Must be willing and able to travel 15%

• Help facilitate planning and execute the daily operations and sales of the rental center
• Develop and maintain strong relationships with customers in order to gain repeat business
• Leverage Sales Managers in identifying and building relationships with prospective and current customers
• Assess and coordinate proper rental equipment for customers
• Process all rental contracts, sales contracts, and credit memos for all customers at the rental center
• Assist with inventory control of all assets, both parts and fleet
• Coordinate with service department to facilitate make ready of rental, sales, and demo needs
• Perform other duties, assignments and special projects as required.
• Be able to articulate the benefits of products to prospective customers relative to prospects' needs persuasively via the phone or in person
• Learn the competition in order to enhance our rental center ability to deliver to the needs of the customer
• Must be willing and able to answer calls on company provided cell phone outside of working hours.
• Must be willing and able to travel 15%

Key Activities/Responsibilities

• Help facilitate planning and execute the daily operations and sales of the rental center
• Develop and maintain strong relationships with customers in order to gain repeat business
• Leverage Sales Managers in identifying and building relationships with prospective and current customers
• Assess and coordinate proper rental equipment for customers
• Process all rental contracts, sales contracts, and credit memos for all customers at the rental center
• Assist with inventory control of all assets, both parts and fleet
• Coordinate with service department to facilitate make ready of rental, sales, and demo needs
• Perform other duties, assignments and special projects as required.
• Be able to articulate the benefits of products to prospective customers relative to prospects' needs persuasively via the phone or in person
• Learn the competition in order to enhance our rental center ability to deliver to the needs of the customer
• Must be willing and able to answer calls on company provided cell phone outside of working hours.
• Must be willing and able to travel 15%

Requirements

• 1-year customer service in a heavy equipment/machinery environment.
• 1-year of sales experience in an equipment or parts environment.
• Ability to tow non-commercial trailer mounted equipment behind a ¾ or 1-ton truck
• Ability to safely operate a forklift to maneuver and load equipment on trucks.
• Hands-on mechanical aptitude ability
• Proficient in MS Word, Excel, Outlook and JDEdwards (Oracle based)
• Possess the ability to work in a fast-paced environment with initiative and drive under tight timescales and pressure, all while maintaining attention to detail and quality
• Excellent oral and written communication skills
• Valid driver’s license

Benefits Of Employment

In addition to excellent career growth opportunities, Federal Signal Corporation offers a wide array of benefits including: annual bonus potential, insurance (life, medical, dental, vision), paid holidays, paid vacation, 401(k) with matching contributions and tuition reimbursement. We provide our employees with a smoke-free, drug-free workplace.

About Us

Jetstream has been rated as a Top Workplace in Houston by the Houston Chronical 3 years in a row because we truly care about everyone our team! We have a competitive pay structure, full benefits, breakfast tacos every other Friday, Employee Appreciation Day, Independence Day Party, Annual Chili Cook-off, Halloween Pumpkin Contests, Ugly Holiday Sweater Contest, and monthly All Employee Meetings. We strongly believe in ONE TEAM, join our team to see what it means!

Federal Signal Corporation (NYSE: FSS) provides products and services to protect people and our planet. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Downers Grove, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit: www.federalsignal.com.

The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law. If you require reasonable accommodation in the application process, contact Human Resources at [e-mail]. All other applications must be submitted online.

Experience

• 1 year(s): Customer service in a heavy equipment/machinery environment

Behaviors

Preferred

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.