Rental Technician

Starhold; Palmer (AK); On-site; USD 20,664 - 27,552; Full time

Job summary

An alpine recreation facility in Palmer, Alaska is seeking Ski/Snowboard Rental Technicians to provide exceptional customer service while managing rental equipment. The job requires at least 18 years of age and certification within 10 days of hiring. Responsibilities include assisting customers, managing sales transactions, and supporting operations. This full-time seasonal position offers 30-40 hours per week during the operating season.

Qualifications

• Must be at least 18 years of age.
• Ability to pass a background check.
• Complete Rental Technician certification within 10 days of hire.

Responsibilities

• Perform customer service and safety-related operations for rental equipment.
• Sizing and adjusting ski and snowboard rentals.
• Assist with ticket sales and guest services.

Skills

Customer service orientation

Cash handling

Ability to follow instructions

Tools

Point-of-sale systems

Job description

Hatcher Alpine Xperience is a 501 (c) (3) tax-exempt organization developing Skeetawk, a new alpine ski, snowboard, and recreation facility in Hatcher Pass (Palmer), Alaska. We are hiring Ski/Snowboard Rental Technicians to perform customer service and safety-related operations for sizing, adjusting, and safely releasing rental equipment to customers.

Required Qualifications

• Ability to maintain focus on good customer service and guest safety during hectic operating periods.
• Ability to follow instructions and re-create daily opening, closing, and set-up procedures with minimal supervision.
• Ability to responsibly manage sales transactions, cash handling, and till accounting.
• Experience with point-of-sale and computer systems is required.
• Must be at least 18 years of age.
• Ability to pass a background check.
• Completing Rental Technician certification within 10 days of hire.

Preferred Qualifications

• 1+ year of experience as a ski shop technician, ski school, or sporting goods customer service agent.
• Previous experience with binding testing equipment and ski tuning equipment.

Position Responsibilities

• Ski/Snowboard Rental Technicians are responsible for performing customer service and safety-related operations for sizing, adjusting, and safely releasing rental equipment to customers.
• Sizing and adjusting ski and snowboard rental equipment and accident investigation paperwork.
• Performing Season Pass and Membership card distribution, and proper record keeping.
• Performing ticket sales and other customer service duties, such as knowledge of daily conditions and hazards.
• Assisting in all other areas of operations, including snow removal, lift operations, guest services, and yurt staff duties.
• Train to respond in emergencies such as lift evacuations and other hazards to guests.

This is a full-time seasonal position with an average of 30-40 hours per week during the operating season. The regular schedule is Thursday through Monday and all MSBSD holidays. All rental technicians must be at least 18 years of age, able to pass technician certification tests, and able to pass a background check.

If a current Skeetawk employee referred you, please list their name

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Please include proof of certification for the position to which you are applying, if applicable (example: TAPS card, food handling certification, etc)