Rental Tech - Commission + Free Ski Pass

sturtevantskimart; Bellevue (WA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Free Employee Ski Pass

Employee Discounts

Professional Growth

Amazing Team Culture

Job summary

Sturtevant's Ski Mart in Bellevue is seeking a Rental Technician to help guests gear up and enjoy the slopes with expert service.

You'll fit boots, skis, snowboards and poles, guide guests on equipment choices, and support safety through binding certification tests while sharing knowledge of gear and mountain culture.

We offer an employee ski pass, generous discounts, ongoing training, and a collaborative, outdoor-enthusiast team.

Qualifications

• Outdoorsy and energetic attitude for front-line guest service.
• Comfortable discussing ski/snowboard gear with customers.
• Able to explain equipment choices clearly and patiently.
• Capable of multi-tasking in a busy retail environment.
• Strong English communication (written and verbal).
• Able to lift up to 25 lbs and stand for long periods.

Responsibilities

• Welcome guests with energy and enthusiasm, creating a fun and friendly shop experience.
• Fit boots, skis, snowboards, and poles for guests, and get them excited for their day on the mountain.
• Pass binding certification tests to become a certified safety expert.
• Share knowledge of gear and mountain culture, guiding guests toward the right equipment.
• Troubleshoot equipment issues and provide technical solutions.
• Other duties may be assigned.

Skills

Ski knowledge

Customer service

Communication

Guest engagement

Job description

About Us:

The Ski Mart experience is all about knowledge and premium service. It starts when you log on or walk into one of our stores and continues long after your purchase has been made. In recent years Sturtevant's has been recognized as the best tennis retailer in the country by Tennis Industry Magazine and the National Gold Medal Ski and Snowboard shop by Ski Magazine. (We are pretty proud of that!) The knowledge you experience is a direct result of our staff’s commitment to our sports, whether it is waiting for that first chair on a powder day, countless hours on the court or early mornings behind the boat. From our owners to each employee, the passion of each of these sports runs deep.

Share the stoke for our Values.

We are welcoming - We meet people where they are without judgement. Whether they're seasoned veterans, first-timers, locals, or vacationers, they trust us to set them up for success with quality equipment and great service.

We are ambassadors of lifestyle - We love what makes the mountain lifestyle special: the people, the environment, and the communities. We want our guests to discover and love the mountain lifestyle as much as we do.

We are rooted in experience - By keeping the history of our roots alive, we maintain the quality service, authenticity, and expertise that our guests value and what made us special in the first place.

We are one team - We make our company a great place to work by collaborating, problem-solving, being accountable, and recognizing our accomplishments. We are each unique contributors to a greater whole.

We are always evolving - Our customer* expectations continue to evolve. To meet their needs, we must evolve to stay relevant. We embrace change and always look for the next evolution of what we can do. *Internal & External

Summary Description:

As a Rental Technician you'll be the expert who gets guests geared up, comfortable, and confident before they hit the slopes. You’ll bring your passion for skiing or snowboarding, your love of helping people, and your knowledge of the sport to deliver the best-in-class guest service on which we pride ourselves.

What You'll Be Doing (Besides Planning Your Next Run):

• Welcome guests with energy and enthusiasm, creating a fun and friendly shop experience.
• Get people excited for their ski or ride day by expertly fitting boots, skis, snowboards, and poles
• Pass binding certification tests to become a certified safety expert
• Share your knowledge of gear and mountain culture, guiding guests toward the right equipment.
• Troubleshoot equipment issues and provide technical solutions
• Other duties may be assigned

What Makes You a Fit:

• You’re outgoing, friendly, and can talk ski or board shop all day.
• You love to ski or snowboard (or are eager to learn).
• Flexible with your schedule - holidays, weekends, split shifts? No problem if it means more turns on the mountain.
• You're good on your feet (literally - standing for hours is no big deal) and can lift up to 25 lbs.
• Basic computer skills for processing transactions and documentation
• Strong English fluency (written and verbal)

Why Choose Us?

The Adventure Lifestyle Package

• Free Employee Ski Pass – Your gateway to unlimited mountain access
• Incredible Discounts: Extensive employee discounts on ski gear, retail, and outdoor industry products
• Professional Growth: Ongoing training, certification opportunities, and career advancement paths
• Amazing Team Culture: Work alongside fellow outdoor enthusiasts who share your passion

Comprehensive Benefits (for Year-Round Full-Time Employees):

• Medical, Dental, and Vision insurance
• Employer-paid Basic Life Insurance and AD&D
• 401(k) with company match
• Paid Time Off and Sick Time
• Paid Parental Leave
• Short-Term and Long-Term Disability

$18-$23/hour + Commission. Actual pay will be adjusted based on experience.

Equal Opportunity Employer

We are an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Accommodation is available upon request during the application process.