Rental Sales Representative

Ryder Supply Chain Solutions; South Bend (IN); On-site; USD 23,000 - 32,000; Full time

Job summary

Ryder in South Bend, Indiana, seeks a Rental Sales Representative to act as the front-line sales agent for vehicle rentals to current lease and commercial accounts, collaborating with Sales, Marketing, Operations, and Asset Management to maximize revenue and ensure customer satisfaction.

The role requires strong communication, relationship-building, and the ability to manage multiple tasks in a fast-paced environment while aiming to grow market share and deliver exceptional service.

Qualifications

• H.S. diploma/GED required.
• One (1) year or more sales experience required.

Responsibilities

• Handle sales and marketing for inbound calls as well as outbound solicitation.
• Coordinate with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction and maximize fleet utilization.
• Drive profitable revenue growth by maintaining and growing customer relationships and addressing concerns to sustain long-term partnerships.
• Clearly articulate Ryder's product and service offerings and build constructive relationships with internal and external customers.

Skills

Communication skills

Verbal communication

Written communication

Goal oriented

Initiative

Self-motivated

Multitasking

Adaptability

Relationship building

Customer service

Education

High school diploma

Job description

Job Description

Summary

The Rental Sales Representative is responsible for acting as the front line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers. This requires the Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills.

Essential Functions

• Sales & Marketing:
  Handle sales and sales process for inbound calls as well as outbound solicitation
  Responsible for executing the business unit's marketing plan
  Maintain current accurate data within the company's marketing database
  Maximize rate opportunities within the marketplace
  Responsible for generating rental, lease and used vehicle sales leads
  Maintain and expand relationships with existing customer base
  Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
  Meet overall Ryder market share by successfully executing the sales and marketing initiatives

• Operations & Asset Management:
  Responsible for the overall profitably, operations and asset management of a rental location
  Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
  Maintain compliance with company, local, state, federal and other regulatory agencies
  Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet

• Customer:
  Drive profitable revenue growth by maintaining and growing customer relationships
  Responsible for overall satisfaction for all internal and external customers
  Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship

• Communication:
  Builds constructive and effective relationships with both internal and external customers
  Maintain composure when addressing stressful situations
  Clearly articulates Ryder's product and service offerings

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.

• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills

• Ability to get both verbal and written communication across that has the desired effect

• Goal oriented, drive for results, assertive, and deal well with ambiguity

• Possesses a high degree of initiative

• Must have high level of energy and be a self-motivated and self-directed person

• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments

• Ability to focus on multiple projects and activities simultaneously

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Demonstrates customer service skills

Qualifications

• H.S. diploma/GED required

• One (1) year or more sales experience required

DOT Regulated

No

Job Category

Sales Support

Our Culture & Commitment

At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype.Compensationranges for the position are below:

Pay Type

Hourly

Minimum Pay Range

$20

Maximum Pay Range

$20

Benefits Information

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Current Employees

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.