Rental Sales Representative

Ryder Supply Chain Solutions; Braintree (MA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Ryder Supply Chain Solutions is seeking a Customer Service Coordinator to drive sales and support a high-velocity rental and fleet operations environment in Braintree, MA. This role collaborates across Sales, Marketing, Operations, and Asset Management to maximize revenue opportunities and ensure customer satisfaction.

The ideal candidate brings strong communication skills and prior sales or customer service experience, with the ability to manage multiple tasks in a fast-paced setting.

Qualifications

• Excellent verbal and written communication skills.
• 1+ year of sales experience required.
• Customer-focused with ability to build relationships.

Responsibilities

• Handle sales processes for inbound calls and outbound solicitation.
• Maximize rate opportunities and maintain accurate data in CRM/marketing databases.
• Maintain and grow relationships with existing customers and generate leads for rentals/sales.
• Coordinate across Sales, Marketing, Operations, and Asset Management to ensure satisfaction.

Skills

Communication

Sales experience

Customer service

Multi-tasking

Education

High School Diploma/GED

Job description

Job Description

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933!

The Rental Sales Representative is responsible for acting as the front-line sales agent for the rental of vehicles to the Company’s current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross-functionally across Sales, Marketing, Operations,and Asset Management while utilizing excellent customer communication skills. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills,and resources to develop your relationship-building.We allow you to carve out your own career path and promote from within, based on performance.

If you’re motivated, coachable, and looking to get your sales, operations, or management career started, you’ve come to the right place. Structured work weeks, rotational Saturdays (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401(k)employer match, and a discount onRyderShares!

Here itfrom peoplewhowork here!

This is Ryder:

Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

You thought that was it? Take a look at a few of these: Ryder’s most recently been named “Top Company for Women to Work for in Transportation”by_Women in Trucking,one ofFortune Magazine’s “World’s Most Admired Companies”, & one of “Reader’s Choice Excellence Awards” byInbound Logistics. What about our green initiative…?We have the largest EV footprint in the U.S.In addition to that, Verizon has recognized Ryder with their “Supplier Environmental Excellence Award”

Rental Location - Braintree, MA

Work Schedule - Monday through Friday 1st Shift

Hourly | Paid Weekly!

Essential Functions

• Sales & Marketing:
  Handle sales and sales process for inbound calls as well as outbound solicitation
  Responsible for executing the business unit’s marketing plan
  Maintain current accurate data within the company’s marketing database
  Maximize rate opportunities within the market place
  Responsible for generating rental, lease and used vehicle sales leads
  Maintain and expand relationships with existing customer base
  Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
  Meet overall Ryder market share by successfully executing the sales and marketing initiatives
• Operations & Asset Management:
  Responsible for the overall profitably, operations and asset management of a rental location
  Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
  Maintain compliance with company, local, state, federal and other regulatory agencies
  Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
• Customer:
  Drive profitable revenue growth by maintaining and growing customer relationships
  Responsible for overall satisfaction for all internal and external customers
  Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
• Communication:
  Builds constructive and effective relationships with both internal and external customers
  Maintain composure when addressing stressful situations
  Clearly articulates Ryder’s product and service offerings

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
• Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills
• Ability to get both verbal and written communication across that has the desired effect
• Goal oriented, drive for results, assertive, and deal well with ambiguity
• Possesses a high degree of initiative
• Must have high level of energy and be a self-motivated and self-directed person
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Ability to focus on multiple projects and activities simultaneously
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Demonstrates customer service skills

Qualifications

• H.S. diploma/GED required
• One (1) year or more sales experience required

DOT Regulated

No

Job Category

Sales Support

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype.Compensationranges for the position are below:

Pay Type

Hourly

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only

Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants