Rental Sales Agent

Scott Clark Toyota; Matthews (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

Scott Clark Toyota seeks a Rental Sales Agent to deliver outstanding customer service during vehicle rental and return processes. The ideal candidate will possess excellent communication skills and a professional demeanor, ensuring a positive experience for customers. Responsibilities include renting vehicles, handling payments, and ensuring vehicle readiness.

Qualifications

• Valid driver’s license and clean driving record.
• Excellent interpersonal skills required.
• Professional appearance is mandatory.

Responsibilities

• Rents automobiles to customers by performing various duties.
• Quotes approximate rental costs based on customer requirements.
• Completes rental contracts and processes payments.

Skills

Excellent listening/communication skills

Outgoing and positive personality

Punctual nature

Ability to handle schedule flexibility

Professional appearance

Job description

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Scott Clark Toyota is looking for a Rental Sales Agent to join our team. The Rental Sales Agent provides a friendly, world-class, and efficient transaction at both the time of rental and at the time of vehicle return using company approved policies and procedures.

• Rents automobiles to customers by performing the following duties.
• Answers the phones and assist customers in a friendly, helpful, and prompt manner.
• Determines type of vehicle and accessories desired by customer, location for pick up and return of automobile, and number of days needed for rental.
• Quotes the approximate cost of rental, based on type of automobile, daily rates, estimated mileage, insurance coverage requested, and amount of deposit required.
• Examines customer's driver's license and credit card to determine validity of identification and eligibility for rental.
• Completes rental contract, explains rental policies and procedures, verifies credit card, and obtains customer signature and deposit.
• Calls our cleanup department and/or our service area to determine automobile availability and requests delivery.
• Checks automobile upon return for damage and records mileage and fuel level reading.
• Accepts automobiles returned by customer and computes rental charges based on type of automobile, length of time, distance traveled, taxes, and other expenses, such as late charges or damage fees incurred during rental.
• Reconciles cash or credit card slips with rental agreements and sends them on to management.
• Adds fluids such as fuel and/or takes vehicle to service to maintain the automobile.
• Maintains professional appearance.
• Attends managers meetings as requested.
• Other duties may be assigned.
  
  
  

Position Requirements:

• Excellent listening/communication skills, outgoing and positive personality
• Punctual nature and ability to handle schedule flexibility and dynamic work environment.
• Professional appearance and eager to improve on all aspects.
• Valid driver’s license and clean driving record.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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