Rental & Repair Shop Lead: Expert Service & Sales

Big Tool Box; Centennial (CO); Vor Ort; USD 30.000 - 41.000; Vollzeit

Zusammenfassung

Big Tool Box in Centennial, CO is seeking a Rental/Repair Shop Supervisor to lead the in-store rentals, small-engine repairs, propane sales, and screen fabrication. You’ll schedule and coach a team of technicians and associates, ensuring safety, efficiency, and top-notch customer service during all interactions.

Role emphasizes managing parts ordering via major portals, maintaining stock, and maximizing add-on revenue, with a focus on 5S shop discipline and a high standard of customer care.

Qualifikationen

• Two-plus years rental/retail plus one year leading teams; propane and parts ordering experience.
• Strong leadership to develop part-timers into rental closers and techs into master diagnosticians.
• Proven scheduling, ordering mastery, and customer service excellence.

Aufgaben

• Lead Rental/Repair Shop team; write weekly schedules for 4–8 associates.
• Oversee rentals, repairs, propane, and screen clinic operations.
• Drive add-ons and revenue while delivering clean, on-time rentals.

Kenntnisse

People leadership

Scheduling

Customer service

Rental software

Propane operations

Ausbildung

High school diploma or GED

Technical certification

Tools

PartSmart

STIHL iCademy

Honda PowerLink

Briggs/Screen vendors

Jobbeschreibung

Big Tool Box in Centennial, CO is seeking a Rental/Repair Shop Supervisor to lead the in-store rentals, small-engine repairs, propane sales, and screen fabrication. You’ll schedule and coach a team of technicians and associates, ensuring safety, efficiency, and top-notch customer service during all interactions.

Role emphasizes managing parts ordering via major portals, maintaining stock, and maximizing add-on revenue, with a focus on 5S shop discipline and a high standard of customer care.