Rental Parts Coordinator - Wagner CAT Rental

Wagner Equipment Co; Aurora (CO); On-site; USD 46,000 - 67,000; Full time

Benefits offered by this job

PTO 96 hours first year + 8 holidays

Medical, dental, vision insurance

401K with company contribution up to 7

Tuition Reimbursement

EAP

Job summary

Wagner Equipment Co. is seeking a Rental Parts Coordinator to support CAT Rental branches by receiving, processing, tracking, and invoicing parts requests from multiple locations, leveraging strong parts knowledge and communication to deliver quality service.

The role requires a High School Diploma or GED with 1+ years in administrative/clerical work and customer service, and familiarity with DBS parts and SmartEquip systems. Competitive hourly pay and benefits are offered.

Qualifications

• High School Diploma or GED required.
• 1+ years administrative/clerical experience.
• 1+ years customer service experience.

Responsibilities

• Processes Shop orders, credits, and quotes.
• Prepares and enters orders including hose rebuild information as required.
• Ensures proper shipping instructions are placed on orders.
• Opens, tracks, and inputs data to purchase orders, parts documents and work orders.
• Receives, documents, ships and stocks parts.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Interpersonal skills

Math skills

Education

High School Diploma or GED

Administrative/clerical experience

Customer service experience

Tools

Microsoft Office Suite

Job description

Why Join Wagner?

At Wagner, our people are the driving force behind everything we do. We’re committed to helping our employees grow through meaningful work, career development, and opportunities to learn and advance. Join a team that values collaboration, innovation, and the people who make our success possible. We offer excellent benefits and supply you with the tools you need to maximize your potential.

Benefits include:

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans - 401K eligible employees can receive a company contribution up to 7%
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU - Employees have access to services including payroll deductions, savings, accounts, loans, VISA card and more
• Additional Benefits include Supplemental life Insurance, Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans

A Rental Parts Coordinator is responsible for supporting Wagner CAT Rental branches that do not have an in-house Parts Associate. The position receives, processes, tracks, and invoices parts requests from multiple Rental locations, while exhibiting strong parts knowledge and communication skills in a manner that reflects the company’s vision of working as one professional team delivering quality solutions to every customer.

Pay Rate: $22.00- $32.00 per hour.

Pay is based upon education and experience.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Processes Shop orders, credits, and quotes.
• Prepares and enters orders including hose rebuild information as required.
• Ensures proper shipping instructions are placed on orders.
• Understands how to use the DBS parts and SmartEquip systems. Completes all documents and parts orders associated with repairs in an accurate and timely manner. Identifies parts for return timely.
• Functions as the liaison to the Service Shops for parts backorders
• Opens, tracks, and inputs data to purchase orders, parts documents and work orders.
• Provides support for various inventory control procedures.
• Receives, documents, ships and stocks parts.
• Assists with vendor returns
• Maintains records, logs, and files
• Always engages in required safety practices and maintains quality housekeeping in work area.
• Attends training as requested.
• Other duties as assigned by manager.

Required Education and Experience:

• High School Diploma or GED
• 1+ years administrative/clerical experience
• 1+ years customer service experience

Preferred Education and/or Experience:

• Prior experience in a parts department
• Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
• Safety & Product Knowledge
• Reasoning Skills
• Organizational Skills
• Communication Skills
• Math Skills
• Attention to Detail
• Interpersonal Skills
• Proficiency in Microsoft Office Suite

Additional Eligibility Requirements:

• Valid Driver’s License
• Must pass all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings

Physical Demands & Competencies:

• Standing, walking, talking, sitting, use of hands & hearing
• Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds

Travel Requirements:

• 0- 25%

Work Environment:

• Noise: Quiet
• Indoors

Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer.

#WRENTS

#CATRENTALS

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.