Rental Operations Manager: Fleet & Service Lead

Peterson Tractor; Hillsboro (OR); In loco; USD 85.000 - 115.000; Tempo pieno

Descrizione del lavoro

Peterson Tractor is seeking a Rental Operations Manager at our Hillsboro, OR location. This role oversees all aspects of branch rental operations, including daily shipping scheduling, fleet management, sales support, technical support, inside sales, and technician supervision.

The position emphasizes profitability, best practices, and collaboration across departments to maintain safe, efficient operations and strong customer service.

Mansioni

• Manage the Rental Division equipment fleet, including capability, availability to rent/sell, and physical location.
• Ensure fleet maintenance is up to date and information is accessible to all salesmen.
• Ensure third-party relations/services comply with Peterson guidelines; monitor performance and safety compliance.
• Respond to customer and sales questions about fleet availability; provide field support as needed.
• Keep Rental General Manager/Regional Rental Manager informed of profitability and risk trends.
• Support rental salesmen with risk analysis, equipment availability, installation recommendations, scheduling and pricing.
• Direct service technicians in equipment prep, scheduling, and uphold solid work ethics.
• Coordinate with Service Department and Parts to ensure scheduling accuracy and cross-functional liaison.
• Train rental personnel on best practices, competition, profitability, and collections.
• Suggest improvements to Power Rental operations to leadership; maintain project accuracy and budgeting controls.
• Oversee work order closing, accuracy, and appropriateness of parts and labor; monitor safety procedures.

Descrizione del lavoro

Peterson Tractor is seeking a Rental Operations Manager at our Hillsboro, OR location. This role oversees all aspects of branch rental operations, including daily shipping scheduling, fleet management, sales support, technical support, inside sales, and technician supervision.

The position emphasizes profitability, best practices, and collaboration across departments to maintain safe, efficient operations and strong customer service.