Rental Gear Specialist - Guest-Ready & Service Pro

Blue Mountain Resort; Palmerton (Carbon County); On-site; USD 21,000 - 28,000; Full time

Job summary

Blue Mountain Resort in Palmerton, PA is seeking a punctual, guest-focused Rental Associate to help guests start their day with the right equipment. You will assist guests in fitting equipment, maintain a clean rental area, and report issues to the Rental Supervisor.

The role requires reliability in all weather and a willingness to work a flexible schedule, including holidays and weekends. Preferred candidates have prior customer service experience and basic computer knowledge, with skiing or

Qualifications

• Must be at least 16 years of age.
• Prior customer service experience preferred.
• Skiing and/or snowboarding experience preferred.
• Flexible schedule including holidays and weekends.

Responsibilities

• Assisting guests in fitting equipment.
• Following directives and operating independently.
• Performing preventive maintenance on all equipment.
• Ability to pass binding certification tests.
• Immediately reporting operational and equipment challenges to Rental Supervisor.
• Maintaining cleanliness of lodge and rental area.
• Maintaining an accurate inventory of equipment.
• Returning all equipment to correct location.
• Safely operating all equipment and tools.

Skills

Customer service

Time management

Attention to detail

Punctual

Team player

Job description

Blue Mountain Resort in Palmerton, PA is seeking a punctual, guest-focused Rental Associate to help guests start their day with the right equipment. You will assist guests in fitting equipment, maintain a clean rental area, and report issues to the Rental Supervisor.

The role requires reliability in all weather and a willingness to work a flexible schedule, including holidays and weekends. Preferred candidates have prior customer service experience and basic computer knowledge, with skiing or