Rental Coordinator

EquipmentShare; Shreveport (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Monthly Family Dinner Night

Competitive compensation

Full medical, dental, and vision

Generous PTO + paid holidays

401(k) + company match

Tool and boot reimbursements

Gym membership stipend + wellness

Company events and team activities

Volunteer time off

Career advancement

Access to diagnostic tools

Job summary

EquipmentShare is seeking a Rental Coordinator in Shreveport, LA to support a streamlined rental process using our T3 technology. You will respond to inbound leads, guide customers through the rental cycle, and build lasting relationships with contractors and company principals.

This role emphasizes proactive customer service, problem-solving, and adapting to a fast-growing company. A high school diploma is required and overtime is possible with a Monday–Friday schedule.

Qualifications

• You’re a great listener and care about solving your customer’s problems.
• You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process.
• You have strong interpersonal and problem-solving skills.
• You can adapt to the fast pace of a growing company and stay continuously educated on EquipmentShare products and services

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process
• Expand our existing customer base by building relationships with contractors and construction company principals
• Educate our customers about how EquipmentShare can help save money, make more money, and operate more efficiently
• Maintain and nurture existing customer relationships to ensure customers are 100% satisfied with service and support
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications
• Develop new sales strategies and techniques to increase market share and improve customer experience

Skills

Active listening

Relationship building

Interpersonal skills

Problem solving

Adaptability

Education

High School diploma or equivalent

Job description

Build the Future with Us — EquipmentShare is Hiring a Rental Coordinator

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Rental Coordinator at our rental facility in Shreveport, LA, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Schedule: Monday to Friday, 7:00 AM to 5:00 PM and offers overtime pay after working 40 hours.

Primary Responsibilities

At EquipmentShare, we’re not just renting equipment - we’re transforming the rental experience with our proprietary T3 technology. Our tech platform empowers rental coordinators to work smarter by keeping up-to-date information on every machine and ensuring each customer gets the right equipment at the right time.

• Respond to inbound leads and guide customers through the EquipmentShare rental process

• Expand our existing customer base by building relationships with contractors and construction company principals. Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently

• Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare. Keep them up-to-date about new or additional ways in which EquipmentShare can help improve their business

• Promptly respond to and resolve customer inquiries, requests, complaints or other communications

• Develop new sales strategies and techniques to increase our market share and improve our customer experience

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply

• Competitive compensation

• Full medical, dental, and vision coverage for full-time employees

• Generous PTO + paid holidays

• 401(k) + company match

• Tool and boot reimbursements (role dependent)

• Gym membership stipend + wellness programs (earn PTO and prizes!)

• Company events, food truck nights, and monthly team dinners

• 16 hours of paid volunteer time per year — give back to the community you call home

• Career advancement, leadership training, and professional development opportunities

• Access to industry leading diagnostic tools

About You

• See challenges as opportunities

• Embrace change and continuous improvement

• Bring energy, effort, and optimism every day

Skills & Qualifications

Required Skills/Abilities

• You’re a great listener and care about solving your customer’s problems

• You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process

• You have strong interpersonal and problem-solving skills

• You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

Education and Experience:

• High School diploma or equivalent

EquipmentShare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.