Rental Coordinator

EquipmentShare; Boise (ID); On-site; USD 38,000 - 50,000; Full time

Job summary

A leading company in construction technology is seeking a Rental Coordinator for their Boise facility. This position focuses on transforming customer experience during equipment rentals through relationship-building and use of their proprietary technology. Candidates should bring customer service excellence and be ready to work in a fast-paced environment.

Benefits

Monthly Family Dinner Night

Competitive compensation

Full medical, dental and vision coverage

Generous PTO and paid holidays

401(k) company match

Tool and boot reimbursements

Gym membership stipend and wellness programs

16 hours of paid volunteer time per year

Career advancement and leadership training opportunities

Qualifications

• Strong interpersonal and problem-solving skills.
• Adaptable to a fast-paced environment.
• Energized by building and maintaining customer relationships.

Responsibilities

• Guide customers through the rental process.
• Expand customer relationships and educate on services.
• Promptly resolve customer inquiries and complaints.

Skills

Sales Experience

Time Management

Customer Service

Organizational skills

Computer Skills

Construction Experience

Management Experience

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Job description

Build the Future with Us EquipmentShare is Hiring a Rental Coordinator

At EquipmentShare were not just filling a role were assembling the best team on the planet to build something thats never been built before . Were on a mission to transform an industry thats been stuck in the past by empowering contractors and communities through innovative technology real-time support and a team that truly cares.

Were hiring a Rental Coordinator at our rental facility in Boise ID and were looking for someone whos ready to grow with us bring energy and drive to their work and help us build the future of construction.

Schedule : Monday to Friday 7 : 00 AM to 5 : 00 PM and offers overtime pay after working 40 hours.

Primary Responsibilities

At EquipmentShare were not just renting equipment - were transforming the rental experience with our proprietary T3 technology. Our tech platform empowers rental coordinators to work smarter by keeping up-to-date information on every machine and ensuring each customer gets the right equipment at the right time.

Respond to inbound leads and guide customers through the EquipmentShare rental process

Expand our existing customer base by building relationships with contractors and construction company principals. Educate our customers about the numerous ways EquipmentShare can help save them money make more money and operate more efficiently

Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare. Keep them up-to-date about new or additional ways in which EquipmentShare can help improve their business

Promptly respond to and resolve customer inquiries requests complaints or other communications

Develop new sales strategies and techniques to increase our market share and improve our customer experience

Why EquipmentShare

Because we do things differently and we think youll feel it from day one. Were a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesnt just run our business it also makes your job easier safer and more connected. Whether youre behind the wheel under the hood leading a branch or closing deals tech supports you and you drive us forward.

Were a team of problem-solvers go-getters and builders. And were looking for teammates who take pride in doing meaningful work and want to be part of building something special .

• Monthly Family Dinner Night We treat you and your family to dinner every month because family comes first. (An employee favorite!)
• restrictions apply
• Competitive compensation
• Full medical dental and vision coverage for full-time employees
• Generous PTO paid holidays
• 401(k) company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend wellness programs (earn PTO and prizes!)
• Company events food truck nights and monthly team dinners
• 16 hours of paid volunteer time per year give back to the community you call home
• Career advancement leadership training and professional development opportunities

Access to industry leading diagnostic tools

About You

You want to be part of a team thats not just changing an industry for the sake of change were transforming it to make it safer more secure and more productive. You bring grit heart and humility to your work and youre excited about the opportunity to grow within a fast-paced mission-driven environment.

Were looking for people who :

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy effort and optimism every day

Skills & Qualifications

Required Skills / Abilities :

Youre a great listener and care about solving your customers problems

Youre energized by building nurturing and maintaining relationships with customers throughout every step of the rental process

You have strong interpersonal and problem-solving skills

You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

Education and Experience :

High School diploma or equivalent

A Workplace For All

At EquipmentShare we believe the best solutions come from a team that reflects the world around us. Our initiative A Workplace For All is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting developing and retaining great people from all walks of life.

We value different backgrounds talents and perspectives. We want you to feel like you belong here because you do.

EquipmentShare is an EOE M / F / D / V.

Required Experience :

Key Skills

Sales Experience,Time Management,Customer Service,Organizational skills,Computer Skills,Construction Experience,Generator Repair,Management Experience,Microsoft Outlook,Territory Management,Operations Management,Property Management