Rental Billing Coordinator II - REMOTE

Ryder System, Inc.; Boston (MA); Remote; USD 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a detail-oriented Rental Billing Coordinator II to join their remote team. In this role, you'll be responsible for researching and billing exception agreements, auditing discrepancies, and ensuring accuracy in billing processes. With a focus on excellent communication and customer service skills, you'll interface with operational locations and internal departments to support billing operations. This position offers competitive hourly pay and a range of benefits, including health coverage and a 401(k) plan. If you thrive in a remote work environment and have a passion for meticulous financial management, this opportunity is perfect for you.

Benefits

Health Coverage

Paid Time Off

401(k) Plan

Qualifications

• High School diploma or GED required.
• Proficient with Microsoft Office Suite and general software knowledge.

Responsibilities

• Research and release billing exceptions daily for assigned districts.
• Communicate with field operations via email or phone.
• Provide backup support for other Billing Coordinators.

Skills

Microsoft Office Suite

Verbal Communication

Written Communication

Customer Service

Attention to Detail

Education

High School diploma or GED

Job description

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Summary

The Billing Coordinator II is responsible for researching and billing exception agreements in assigned districts, auditing and researching each exception, working Salesforce cases, and processing revenue rejections and vehicle changes (VCNs). End-of-month tasks include working accruals, submitting journal entries, and researching district variances. Excellent communication skills are essential for interfacing with operational locations and internal departments.

Essential Functions

1. Research and release billing exceptions daily for assigned districts.
2. Understand and investigate mileage variances and exceptions.
3. Provide backup support for other Billing Coordinators.
4. Communicate with field operations via email or phone.
5. Research discrepancies or previous billings to ensure accuracy.

Additional Responsibilities

• Perform other duties as assigned.

Skills and Abilities

• Proficient with Microsoft Office Suite and general software knowledge.
• Strong verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Dependable, thorough, and detail-oriented with excellent follow-up skills.
• Flexible schedule for month-end close activities.
• Customer service skills and task prioritization abilities.
• Effective in a remote work environment.

Qualifications

• High School diploma or GED required.

DOT Regulated: No

Job Category: Credit & Collections

Compensation

Hourly pay between $18.00 and $20.00, influenced by experience and other factors. Benefits include health coverage, paid time off, and a 401(k) plan.

Additional Information

Ryder is an Equal Opportunity Employer and drug-free workplace. Communications from Ryder will only come from official Ryder email addresses and will never request payment or banking details.