Job Description:
The Renewals Specialist (VMware) for our CCA (Caribbean Central America) will be responsible for proactively developing relationships with key internal and external contacts to leverage renewal sales.
"Let's Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all."
Candidates from Guatemala, El Salvador, Panama & Dominican Republic are encouraged to apply
What You'll Do:
- Develop and monitor the pipeline of opportunities with manufacturers, the commercial team, and customers.
- Assist in developing and executing plans to maintain and grow the renewal business, collaborating with Field Sales Executives, Product Managers, and/or Renewal Managers.
- Support and monitor negotiation opportunities to identify potential cross-selling to increase revenue and margin.
- Proactively develop relationships with key internal and external contacts to grow renewal sales.
- Create and implement plans to sustain and expand the renewals business in collaboration with relevant teams.
- Maintain and monitor the pipeline of renewal opportunities with manufacturers, the commercial team, and customers.
- Assist and oversee negotiation opportunities to identify cross-selling potentials for revenue and margin growth.
- Achieve monthly and quarterly revenue and margin targets.
- Obtain and maintain certifications required for supplier programs.
- Enhance renewal processes by identifying upselling and cross-selling opportunities during customer interactions.
- Promote continuous improvement in renewal processes through proposing innovative solutions, collecting feedback, and analyzing customer retention metrics.
- Perform other duties as assigned.
What We're Looking For:
- Associate's degree or equivalent experience.
- At least 1 year of relevant work experience.
- Proficiency in English (level B1 or higher).
- Effective communication skills across all levels.
- Proactive and self-motivated attitude.
- Strong analytical, numeracy, and attention to detail skills.
- Problem-solving and negotiation skills.
- Effective time management and prioritization abilities.
- Strong organizational skills with the ability to plan and focus.
- Enthusiastic team player committed to creating a positive work environment.
- Ability to work under pressure and meet deadlines in a fast-changing environment.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Basic understanding of computer hardware and software.
Other Education/Certifications:
- Over 3 years' experience in sales preferred.
- Bachelor's degree in Business Administration or Marketing preferred.
- VMware Certified Associate (VCA) preferred.
Working Conditions:
- Remote professional environment.
- Occasional non-standard hours or overtime as needed.
- Represent the company in all sales-related activities with customers.
What's in it for You?
- Elective Benefits: Tailored programs for your country and lifestyle.
- Career Growth: Opportunities for leadership and professional development through formal and on-demand courses.
- Personal Well-Being: Support for financial, physical, and mental health via seminars, events, and assistance programs.
- Diversity, Equity & Inclusion: Valuing every voice through inclusive education, peer conversations, and growth opportunities.
- Global Networking: Connect with colleagues through onboarding and organizational programs.
- Community Engagement: Participate in internal groups, volunteering, and social initiatives.
Don't meet every requirement? Apply anyway.
At TD SYNNEX, we are committed to diversity, equity, and inclusion. If you're excited about this role and believe you're a good fit, we encourage you to apply. You might be the person we're looking for!