Renewals & Reporting Analyst — Data & Insights

CVS Health; Pennsylvania; Hybrid; USD 47,000 - 122,000; Full time

Benefits offered by this job

Competitive benefits package

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a healthcare benefits professional to review and interpret plan benefits, set up and map client level benefits, and advise on strategies to reduce manual processing. The role supports internal and external partners with a focus on accuracy and compliance.

You'll collaborate with stakeholders, utilize Salesforce for reporting, and contribute to continuous quality improvements in renewal workflows. A background in healthcare and strong analytical skills are essential.

Qualifications

• 2+ years in healthcare with renewals or account management.
• Ability to work 8am-5pm, Mon-Fri, with busy seasons beyond those hours.
• Associate’s or Bachelor's degree.
• Strong analytical and communication skills.
• Familiarity with Salesforce and data systems.

Responsibilities

• Review plan benefits and ensure compliance.
• Consult internal stakeholders on benefit administration.
• Map client benefits to ICD-10 and healthcare rules.
• Provide status reporting and renewal process feedback.
• Collaborate on account design based on client objectives.
• Utilize Salesforce for cross-functional communication.

Skills

Healthcare knowledge

Communication skills

Analytical thinking

Problem solving

Attention to detail

Organization

Education

Bachelor's degree

Associate's degree

High school diploma

Tools

Salesforce

DOS systems

Meritain system

Job description

CVS Health is seeking a healthcare benefits professional to review and interpret plan benefits, set up and map client level benefits, and advise on strategies to reduce manual processing. The role supports internal and external partners with a focus on accuracy and compliance.

You'll collaborate with stakeholders, utilize Salesforce for reporting, and contribute to continuous quality improvements in renewal workflows. A background in healthcare and strong analytical skills are essential.